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AustraliaEmpress Hotel Guest Reviews
Overall Average Score:
Disappointing (2.1 out of 5)
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Tamara Sun, 8 June 2025
The location is the best,...
Liked: It’s location
Disliked: Super dirty, smelly, small, nearly no amenities, parking lot was super exposed. Had to turn key in every time we left the building (invites the possibility of staff just freely coming into our space while we were gone
Daniel Sat, 7 June 2025
Poor
Gabor Wed, 7 May 2025
Bad
Liked: None
Disliked: Deposit won’t back after streaming shower
Thomas Sat, 3 May 2025
Bad
Liked: Location
Disliked: Owner was rude. Room was dirty, sink in the bathroom did not drain. Never stay again
Morrison Sat, 3 May 2025
Bad
Liked: It was nasty they had drug addicts stand there at cockroaches everywhere it was just all around horrible and smells I did not stay I left
Sandy Sun, 27 April 2025
Passable
Robert Wed, 16 April 2025
Superb
Candace Sun, 13 April 2025
Very good
Liked: I like Earl the clerk. Need new linen and clean fridge in rooms and air freshener. Dirty linen when I checked in. The maintenance didn't come out immediately for the cold water. I complained several times. The pilot blew out was the problem. They didn't check right away kept saying everyone was using hot water. I emphatically told them to check. I was right. I will stay here again due to staff and willingness of the staff to accommodate.
Marilenea Thu, 10 April 2025
Bad
Liked: Hotel was in close proximity of the French Quarter. Staff was extremely friendly.
Disliked: I'm not one to complain, but this place was a nightmare! By far, the worst place that I've ever stayed. Door to the room barely locked. Bathroom tile was loose and coming up. Tub was horrendous. Bed linens looked dirty. I chose to sleep on top of the covers. Thankfully, we only had to stay one night.
Dawn Wed, 9 April 2025
We have a love-hate relationship...
Liked: The staff are great. Friendly & helpful.The location is 2 very walkable blocks to the French Quarter.
Disliked: I feel very conflicted about the Empress Motel. Mostly because the location is really great and, I can’t stress enough, the staff is friendly and very helpful. The staff at this motel is by far better than staff at any of the nicer hotels I’ve ever stayed in. That being said; The bed was really terrible. It was not supported properly, so drastically sagged in the middle. It was wrapped, loosely, in very crackly, noisy plastic. The sheets were very scratchy and did not fit the bed correctly so they could come off and bunch up. Each night would end up sleeping on that weird plastic. My wife and I stayed here about 10 years ago; at that time, there were small tables, shelves, hooks to hang things on, etc in the rooms. There was one small, old side table (no drawer) from someone’s living room & an old dining room chair. I actually found a set of plastic drawers while I was out walking. I picked it up and brought it back to the room. Just to have some place to set a glass of water. I left it in the room for the next person. There is absolutely no place in the bathroom to put anything, except the back of the toilet. No towel bars, no shelf, no organizer of any type. The window unit AC in room really struggled to keep up. When everything was still, and we were sleeping or out, the room would cool down. Every time we were up and moving about or going in and out of the door, it got very warm very fast and took a long time to cool back down.
