Name: Empire Suites
Address: 1606 Rue Saint-Hubert, Montreal, QC
Telephone: (888) 323-5826

Good stay. Somethings could have...

Liked: The property is within a 5 min walk to Barri Uqum subway station. I felt very safe travelling with my two young boys in this area. We took the subway everywhere until late in the evening and I never once felt uneasy. Our room was big enough, clean , bathroom was beautiful and bed was comfortable. All in all we had a great stay but for comments sake I did post some dislikes.
Disliked: There is only one elevator in the hotel. Always a big line. Normally I’d take the stairs but breakfast is on the first floor and our room was on the 7th. It’s two hotels in one. Lelux and empire suites. It’s very confusing. The front desk staff weren’t very helpful. I had to ask 4 times after calling twice for bedding for the pull out couch. I called down for extra shampoo and towels and they never arrived either even after I sent my sons down to the desk to get it. The vending machines both don’t work on site so stop and get snacks before you get to hotel. The lobby is dark and “modern” I guess. Even in the middle of the day it was dark and gloomy. Tv in the room didn’t really work. Cable coming in was very staticky and it was only a 24” tv mounted on a giant wall. But we weren’t here to watch much tv but watching local news in the evening would have been nice. Breakfast was good except the poor workers were run off their feet. There didn’t seem to be any policing. People taking 5-8 croissants that were just put out and hoarding them on their tables. Same with pancakes. There was never enough at any time. Always waiting. But when you did get your food it was good. Not enough cutlery ever. And it was a weird system, for dirty dishes. Just leave them on your table or on a large island. Just mountains of paper plates and cups and real cutlery. I have to say that’s a first.

Good

Liked: It was clean and comfortable
Disliked: The breakfast was sad. Only gluten options, no proteins or fruits. I have celiac and couldn’t eat.

Pleasant

Liked: Hotel was quiet which help for a good night sleep room was good
Disliked: Breakfast area could use some upgrade and cleaning did not like how we had no where to put garbage Basement bathroom disgusting dirty smelled and no toilet paper

Peaceful night, chaotic breakfast, rude-ish...

Liked: Decent rooms. Pretty quiet.
Disliked: The person who checked us in was indifferent- not out rightly rude but also not pleasant.Parking overnight rate is ~$60. Like getting a room for your car, jeez!Breakfast was chaos. One person managing hundreds of people- no milk, just pancakes, black coffee and toast. No protein either.

Met friends and relatives. Got...

Liked: Convenience to Montreal Metro Station Berri-UQAM, Place Dupuis, I.G.A. Grocery Store, Rue Saint Denis, Latin Quarter restaurants,
Disliked: communication with Underground Metro Subway Attendants in glass cubicle with no window on the inside the system

Good

Liked: Good location.Great value for money.
Disliked: Super expensive parking and very basic breakfast.

Very poor

Liked: Good staff
Disliked: Dust in room, washroom very small, carpet of hotel very old

Exceptional

Liked: Cozy and friendly

Good

A terrible experience.

Liked: anything
Disliked: Really bad experience. We stayed for 2 days. On the first night, there were four of us, but the second bed was a broken, very uncomfortable sofa bed with damaged springs. There were no sheets or pillows. We went to the reception to ask for them, but they told us it was too late (it was 8:00 PM) and that the staff had already left. They gave us torn sheets and said someone would fix everything the next morning.The next day, we went out, and when we came back, no one had been to the room. Once again, they told us it was too late (this time it was 7:00 PM) to get clean sheets. The day after that, we just left.