Empire Hotel

Good

Visit the rooftop for the...

Liked: The rooftop had great views and the food was great. The pool area is small but was nice to cool off in.
Disliked: The room was not the most comfortable or clean for the price point. Elevators need updates.

NYC stay

Liked: Excellent service from all especially Ariel Pascual Dennis Naz and Fouad
Disliked: Lobby a bit dark

Lovely styly friendly hotel

Liked: All the staff but especially front office were beyond excellent

Love the location. Wish the...

Liked: I liked that it was a great location. It was easy to get to the subway, Central Park and many things close by to enjoy.
Disliked: What I did not like about the property is that our window shades did not work so we slept with the window shade up.The pool was only opened until 7 pm and it is a very small pool, and how to get to the pool was a little complicated.

Very good

Poor

Passable

Good

Liked: The pool
Disliked: The staff at checkin told me the rooftop was open until 1am. Misleading. She forgot to say the pool closed at 7pm. Given I was travelling with. 3 year old, the pool was more relevant and we were disappointed when we went up for a swim shortly after 7. Otherwise staff were good. The room had too much street noise.