Embassy Suites Winston-Salem Guest Reviews
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|0.4 miles from Winston Salem centre|
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Megan Sun, 9 May 2021
This was the worst stay...
Disliked: The room only
Edwards Thu, 6 May 2021
Liked: Everything friendly staff great place to stay
Disliked: Nothing other than construction
Payne Wed, 5 May 2021
It was ok wud have...
Liked: Breakfast wasn't as I thought it would be also no pool due to renovation and I wish it was told when I reserved the room
Pagliaro Fri, 30 April 2021
Disliked: Very nice property with friendly staff.
Ashley Thu, 29 April 2021
Zipporah Wed, 28 April 2021
I would not recommend this...
Liked: The front desk clerk was polite and welcoming.
Disliked: I had to change rooms multiple times after initially checking in because the rooms were not clean. The first room had trash still on the floor and one of the beds was partially made. The second room had dirty bed sheets! I took pictures to show the front desk. Both rooms had a Clorox seal on the door suggesting they had been properly cleaned which they obviously were not! This made me feel uneasy because their cleaning crew marked the rooms clean. The third room at least had clean bed linens but there was still evidence of food on the floor where vacuuming was overlooked and the dining area had what looked to be pizza sauce dried on the dining chair and phone. I made the front desk aware, was exhausted at this point, as we arrived very late in the evening. I settled for the clean linens. They took a little off my bill, but that is beside the point. I was extremely disappointed and disgusted. I've only heard good things about Embassy Suites but this location left much to be desired. I would not recommend! They were also going through a renovation and started in the morning so i was awakened by the sound of hammering and drilling. I get so upset just thinking about the money I spent for these unacceptable accommodations!
Furse Sun, 25 April 2021
Sharon Sun, 25 April 2021
Staff was friendly and immediately...
Disliked: Live and dead Roaches in room.
V Sun, 18 April 2021
An evening out!
Liked: We liked the staff, the bed and the spacious room.
Disliked: There was a seal on the door indicating that it was cleaned. We found candy on the floor and under the ottoman. A paper wrapper on the floor near the bed and when my husband got in the shower the drain kept closing. Hair and skin cells were floating. He is bald. It was gross and at 2:30 ish in the am we went home. We did not know the hotel was under construction, we just wanted to have a night from home at the last minute. The staff was awesome and the bed was very comfortable. Perhaps our eye is very keen as we have a contract where we clean but for this hotel we expected much more.
Sharnice Sat, 17 April 2021
It was nice
Liked: The room setup was nice
Disliked: The breakfast and some of the staff was a bit dismissive