Embassy Suites Winston-Salem Guest Reviews
Write a review
|0.4 miles from Winston Salem centre|
Write a review
Anonymous Sun, 29 November 2020
Kimberly Sun, 22 November 2020
Anonymous Thu, 12 November 2020
Clean but dated
Liked: I like it?s clean. Never have to worry about that. And pet friendly.
Disliked: I didn?t like the pool was closed, the gym was closed, breakfast was a sacked muffin, orange and granola bar and still charging an expensive rate. Plus they are remodeling so lots of noise. But it?s really outdated and needs it bad.
Anonymous Mon, 9 November 2020
Good location, meh hotel
Liked: The property is in an excellent location. Also, the suites are spacious.
Disliked: Beginning with the parking garage, you cannot access the hotel from any entry other than the main door. If you park in the garage you have to walk down because the elevator is out(it was that night anyway. The room had no towels or extra sheets. When I called the front desk at 930 pm looking for towels and sheets for the pull out sofa, I was told they would deliver them. 30 minutes later I called inquiring where they were because it was now 10ish and my kids are tired. I?m told they are being washed and they will call me in 30 to 45 minutes. I know the hotel was not at capacity so I?m not sure why there were no linens whatsoever. I cannot even imagine how this could happen. I called back after a while and hear the guy saying ?Jesus Christ? under his breath as he is answering the phone as though he was irritated that the phone was ringing. I tell him to cancel my order for towels and sheets.I found a set of sheets in another room from someone who had an extra set. A friend was staying in another room and had to ask how to reach the front desk because the phone had no information on it, just buttons. My ziplock bag of coffee material lacked creamer, which is no biggie, but an inconvenience nonetheless. There was trash left in the hallway by someone that sat there for hours. On the check in desk there is a nasty jar of key cards being sanitized as though it is a science experiment, yet they had a tray of wrapped candy for you to grab. The hotel appeared as though it was being closed down. We went to the lower level and it was dirty, nasty bathrooms, chairs overturned...there was something dead in one of the toilets downstairs in the lower lobby...maybe a rat? You can?t make this up. The area was not off limits so I?m not sure what In the world was happening.
Yolanda Wed, 4 November 2020
Coleman Sun, 27 September 2020
Liked: We enjoyed the location and the comfort of the room. It was great for our romantic night away. Having a later check out was nice.
Gerald Sun, 13 September 2020
Has travel around the world...
Liked: The breakfast was in boxes cold breakfast you had to heat up in your room
Disliked: When I arrived there they had my rooms mixed up I went up and down seven times till they figured out they wrote the wrong number on the door my child used the bathroom on herself waiting and it bears she was embarrassed they told me they was going to compensate me and they never did they also told me during the week they will have hot breakfast and they did not how to came out better than staying at a Holiday inn
Melissa Sun, 6 September 2020
Jonathan Fri, 21 August 2020
Not satisfied and completely disappointed.
Liked: I did not stay long enough to try the breakfast after the restless night I had prior to my departure.
Disliked: First thing i notice that was off was the floor in the bathroom was sloped and the ceiling was very low, number 2 was the the room smelled live wet paint, number 3 was the room never got cool (below 77 degrees) and in the middle of the night the heat came on and filled the room with a burning odor.
Shawn Sun, 16 August 2020