Embassy Suites West Palm Beach Guest Reviews
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|2.8 miles from West Palm Beach centre|
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Lynn, Rockledge, visiting Coral Sky Amphitheatre Tue, 3 September 2013
Complimentary breakfast was awesome.
Liked: Room was very clean and staff were very courteous.
Chuck Sat, 8 December 2018
Anonymous Sat, 8 December 2018
Tay Thu, 6 December 2018
The day I arrived the...
Liked: The staff Gigi, Maria, and roscoe was nice. The Room was comfortable and clean.
Disliked: I stayed at many Hotels this is the only Hotel that I noticed that don?t greet you when you walk by the front desk. The front desk staff don?t seem friendly. The never said hi when I walked by the desk.
Sandra Wed, 5 December 2018
David Tue, 4 December 2018
Liked: I made a mistake on the reviews everything was excelent ,the staff the check in , the cleaness,the room the breakfast and the evening complementary drinks for gustes at the bar awesome perk..it was my 13 year anniversary and me and my wife love the stay we where so pleased i would defenitly without a dought stay again..
Seena Mon, 3 December 2018
Could have been better.
Liked: Nice television
Disliked: 1) Mildew in corner of the tub. 2) Mildew on tile in the shower. 3) Bedskirt on one of the beds was dirty. 4) Table in restaurant was sticky, smelly and had crumbs/food in cracks of it. Informed the front desk but she did not seem concerned. 5) Sink outside of the bathroom had a mildew/mold smell. I informed the front desk clerk of this as well. 6) A dirty cloth was left on the counter by the sink outside of the bathroom. 7) Shower was not cleaned appropriately on Saturday. Informed the front desk but we were informed that Housekeeping has left for the day. However, when we left about the hotel about 5:30pm we saw a housekeeper. 8) All three elevations made noises.
Ronnie Sat, 24 November 2018
Liked: The room and breakfast was great no complaints at all we stayed 3 nights
Barbara Thu, 22 November 2018
Disliked: We had a confirmed reservation for a two-room suite with a king bed, and we were given a room with no door between the living room and bedroom, and it had a queen bed. We were told that not all rooms were suites, and the suites are usually overbooked. By the time we got there (6:00pm), those rooms were gone. We were offered no consideration or compensation. We have stayed at many Embassy Suites across the country for many years, and found this to be a hotel not up to Embassy Suites standards. ES hotels were always consistent and reliable. This experience indicates they may not be as trustworthy
Joseph Thu, 22 November 2018
Liked: Pleasant staff. Nice. Space
Disliked: Location. For walking around the property
Lee Tue, 20 November 2018