Complimentary breakfast was awesome.

Liked: Room was very clean and staff were very courteous.

Great.

Liked: I really enjoyed my stay, the staff was friendly, I liked the buffet style breakfast and I also enjoyed the cocktail hours. I would stay there again.
Disliked: I wished that they had turkey bacon or sausage on the breakfast buffet for people who don't eat pork.

Best hotel in WPB area!!!!!

Liked: Staff is always very happy to help!!! Really nice location!!!

Exceptional

Very good stay

Liked: It was a good stay, very good breakfast and a comfortable room

Exceptional

Liked: Clean facility ,slept good and food was good had a nice evening at embassy.

We enjoyed our stay at...

Liked: Close to the airport with shuttle services to the airport and City Place for free. Every rental car agency was within walking distance from the hotel. The daily buffet breakfast with omelet station was great! Food options within walking distance Burger King, Wendy's and most places (East Wok-chinese) deliver for a small fee. Happy hour everyday 530p to 730p with bar snacks.
Disliked: Maid service did not vacuum or mop floors(bathroom and Kitchenette) during our entire stay.

Pleasant

Liked: Lori Clayton at the bar was amazing. Michele and Jesse at the front desk were very helpful. They were super sweet and are great customer service representatives of the brand.
Disliked: Our first room is not what we expected. The pictures are very misleading. So they "upgraded' us to a two queen room suite. The room was tiny and unappealing. My husband needs a desk to work and there was none. They then moved us to room 1403 which was more in line with what we expect at an Embassy Suites. The wall in our room where the bed was had no electricity. My husband wears a CPAP and engineering had to run an extension cord across the floor to where his machine was so he could sleep. Room service missed cleaning our room one day. We ran out of towels, tissues and toilet paper. One morning at breakfast I had to ask them to fill the coffee machine and replenish the eggs, bacon etc. as it was empty. Not sure why I had to ask. We would actually like a substantial refund due to all of these issues.

Exceptional

Liked: Had a wonderful time. Loves breakfast and the happy hour

Exceptional