Embassy Suites West Palm Beach Guest Reviews
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|2.8 miles from West Palm Beach centre|
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Lynn, Rockledge, visiting Coral Sky Amphitheatre Tue, 3 September 2013
Complimentary breakfast was awesome.
Liked: Room was very clean and staff were very courteous.
Susie Thu, 14 June 2018
Liked: I really enjoyed my stay, the staff was friendly, I liked the buffet style breakfast and I also enjoyed the cocktail hours. I would stay there again.
Disliked: I wished that they had turkey bacon or sausage on the breakfast buffet for people who don't eat pork.
Johnny Mon, 11 June 2018
Best hotel in WPB area!!!!!
Liked: Staff is always very happy to help!!! Really nice location!!!
Thomaseena Sun, 10 June 2018
Ml Tue, 5 June 2018
Very good stay
Liked: It was a good stay, very good breakfast and a comfortable room
Michael Fri, 1 June 2018
Liked: Clean facility ,slept good and food was good had a nice evening at embassy.
Debbie Wed, 30 May 2018
We enjoyed our stay at...
Liked: Close to the airport with shuttle services to the airport and City Place for free. Every rental car agency was within walking distance from the hotel. The daily buffet breakfast with omelet station was great! Food options within walking distance Burger King, Wendy's and most places (East Wok-chinese) deliver for a small fee. Happy hour everyday 530p to 730p with bar snacks.
Disliked: Maid service did not vacuum or mop floors(bathroom and Kitchenette) during our entire stay.
Daniel Tue, 29 May 2018
Liked: Lori Clayton at the bar was amazing.
Michele and Jesse at the front desk were very helpful. They were super sweet and are great customer service representatives of the brand.
Disliked: Our first room is not what we expected. The pictures are very misleading. So they "upgraded' us to a two queen room suite. The room was tiny and unappealing. My husband needs a desk to work and there was none. They then moved us to room 1403 which was more in line with what we expect at an Embassy Suites. The wall in our room where the bed was had no electricity. My husband wears a CPAP and engineering had to run an extension cord across the floor to where his machine was so he could sleep. Room service missed cleaning our room one day. We ran out of towels, tissues and toilet paper. One morning at breakfast I had to ask them to fill the coffee machine and replenish the eggs, bacon etc. as it was empty. Not sure why I had to ask. We would actually like a substantial refund due to all of these issues.
Jorge Tue, 29 May 2018
Liked: Had a wonderful time. Loves breakfast and the happy hour
Jose Mon, 28 May 2018
Anisa Mon, 28 May 2018
Liked: Nothing old property I checked out in 3 days instead of the 5 that I booked
Disliked: Property not up to Hilton standards It?s old and needs renovations Even the breakfast buffet was not good