Embassy Suites West Palm Beach Guest Reviews
Write a review
|2.8 miles from West Palm Beach centre|
Write a review
Lynn, Rockledge Tue, 3 September 2013
Complimentary breakfast was awesome.
Liked: Room was very clean and staff were very courteous.
Anonymous Tue, 21 November 2017
David Thu, 16 November 2017
Liked: Super friendly staff
Holly Wed, 15 November 2017
Great location near the airport
Liked: The staff was amazing
Disliked: Rooms were a little smaller then most Embassy Suites
Justin Mon, 13 November 2017
Liked: I liked how it had a bar and restaurant in the facility.
Disliked: The breakfast was great, however if you order food during dinner time expect it to come out delivered cold and not to be what you ordered. I'm a VEGAN and got excited that they had a Italian dish with veggies on special so when I ordered it it came out with the wrong veggies and cold. The bar credit card machine was broken and the manager said I could only pay via billing it to my room. Yet this was a business trip and I was trying to use personal money for my beer. Also them manager stated that he wasn't aware that the cup cleaner in the bar was broken and he hit it a few times trying to make it work but it wouldn't. Which is pretty nasty that they don't have a machine that works to wash the drinking cups. I drank my cup of beer out of a plastic cup as I didn't want to try to use their dirty cups.
Guus Sun, 12 November 2017
Jdb Thu, 9 November 2017
Disliked: Staff was rude and unprofessional. The scheduled a power outage for 4hrs and did not notify us. Extra money was taken from my card
Missy Tue, 7 November 2017
Great value, stay and superb...
Liked: The hotel is central to many attractions and in a quiet area! The staff was extremely efficient and helpful. Luis at the front desk is absolutely amazing, patient and is a ray of sunshine.
Disliked: The bathrooms had a slight sulfuric odor and there was hair in the shower.
Anonymous Tue, 7 November 2017
Liked: Convenient to the airport.
Disliked: Old facility, pulled out the night stand drawer & it fell in my hand. The toilet flush lever arm broke on our second night.
Anonymous Mon, 6 November 2017
Gabriella Tue, 31 October 2017
Liked: The Staff was very helpful.