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AustraliaEmbassy Suites St. Louis - Airport Guest Reviews
Overall Average Score:
Good (3.6 out of 5)
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Candace Mon, 16 May 2022
Exceptional
Liked: The breakfast
Disliked: I loved everything
David Mon, 25 April 2022
Pleasant
Liked: Breakfast was good . Rooms were outdated. Staff is friendly
Disliked: Rooms need to be updated
Demango Thu, 21 April 2022
It was terrible
Liked: Location
Disliked: Food, room not clean, no towels or linen available
Sarah Sat, 16 April 2022
Bad
Karly Mon, 28 March 2022
Expected more for the price
Liked: Bed was comfortable and the mattress in the pull out sofa was clean.
Disliked: They were out of infant cribs despite us booking in advance and asking for one in advance so we had to buy one and leave it at the hotel.The shuttle to the airport was 10 minutes late AND overbooked so we had to wait for a second one which was an additional 11 minutes late. Front desk employee was snarky when a man commented on him possibly missing his flight.
Michael Fri, 11 March 2022
Exceptional
Bloyer Mon, 7 February 2022
Disappointing. Not up to previous...
Liked: Buffet breakfast. Nice pool. Two comfortable queen beds.
Disliked: First room assigned had not been cleaned. Room we stayed in needed updates: furniture was worn, hole in wall at baseboard in bedroom; towels for only 2 people, no bedding for hide-a-bed; scrambled eggs on breakfast buffet were cold at 8:00.
Karri Sat, 25 December 2021
Exceptional
Alexis Mon, 20 December 2021
Exceptional
Darice Sat, 27 November 2021
friendly staff, great food, modern...
Liked: the lobby, location, breakfast and the staff.
Disliked: the actual rooms were nasty. not clean. toilet had a stain that was horrible. bed did not have a fitted sheet. used the flat sheet instead and it kept coming off. had to move rooms because first one had a refrigerator that wouldn?t close due to a big block of ice that had grown ? needed defrosting. lastly, the furniture in the room wasn?t properly placed and didn?t fit. just thrown here and there with no thought to organization. had to move the couch so we could let out the bed! try feng shui. won?t stay here again any time soon.
