Good

Superb

Good

Liked: staff
Disliked: I had to pay for parking, normally I stay at the double tree by Hilton, where I don't pay for parking.

Uneventful.

Liked: Feel safe with children.
Disliked: The sofa bed is uncomfortable.

Exceptional

Disappointing

Poor

Liked: Breakfast buffet is very good!
Disliked: When I reserve the room I request for two queen size beds and I got FULL-SIZE , very very cheap beds and uncomfortable, also too much dust on the lamps, the bathroom was dirty on the top was a hand placed on the middle of the wall, very nasty! At the time to check out around 11:20am I ask the women on the from desk the side of the beds in room 606, and she answered why?? I say because when I reserve the room I request for queens bed, and she say ?oh no, we don?t have queen beds on this hotel ? she was very very rude. How can I feel comfortable with this treat ? I don?t feel good to expend another time with my family on this property. Also the pools have too much bleach !!!!

Liked: The hotel offered an amazing complimentary breakfast. The rooms were large and updated. Overall a great experience.

Liked: location, breakfast and happy hour
Disliked: Next to elevator was noisy and the refrig in our room was ticking all night and kept us awake