Embassy Suites By Hilton Saratoga Springs

Exceptional

A wonderul place to stay!

Liked: Best breakfast in the world! There was even whipped cream with French Toast! Everything else from custom ordered omelets, scrambled eggs, sunny side up eggs, sausages, bacon, many types of bread and muffins, cereals, potatoes, etc. Also, there were my favorite fruit slice candies that were included in the evening snacks. We requested a quiet room and got a room at the end of the hall which was very quiet. Excellent. The hotel is a short walk to a very beautiful park with mineral water springs fountains and also a short walk to the main street, Broadway, where there are lots of shops and restaurants. The beautiful Yaddo Park and Garden (full of fantastic flowers), the horse racetrack, and well-stocked supermarkets, are all a short drive away. There was plenty parking, never a problem. The staff were exceptionally friendly and helpful. The swimming pool and weightlifting gym were adequate for my needs. It was Heaven and Paradise!
Disliked: I didn't like that I had to leave, I wanted to stay forever.

Excellent

Liked: Complimentary happy hour and huge breakfast with omelet station
Disliked: Pet area not groomed for pet use, not mowed, insufficient

Superb

Liked: Close to where we needed to go. Wonderful breakfast and hostess at the breakfast, Amber, was professional, courteous and friendly. Really enjoyed meeting her.
Disliked: Front desk staff at check in didn’t greet me. I had to stand in front of them while they conversed before they acknowledged me. I was charged twice at check out even though I had prepaid the property. So now I have to wait 2 business days before I can get refunded. The person I spoke with didn’t even apologize for the mistake.

Bad

Liked: My client arrived and her room was ao bad that she automatically left and i was charged full price by yiu and the facility i will never use booking.com again

Exceptional

Exceptional

Great place to stay in...

Liked: Great location. Nice sized suite
Disliked: Noise from lobby a bit excessive and carries into restaurant

Exceptional

Liked: Everything was excellent... wonderful facility, lovely staff and convenient location