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Embassy Suites San Antonio Riverwalk-Downtown eeef
Embassy Suites San Antonio Riverwalk-Downtown, 125 East Houston Street, San Antonio, TX | Area: Riverwalk Area
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4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (450 Ratings)
0.6 miles from San Antonio centre
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Hotel Description
Offering a year-round outdoor pool and views of the river Embassy Suites San Antonio Riverwalk-Downtown is located in the Downtown - Riverwalk district in San Antonio. The hotel has a sun terrace and hot tub and guests can enjoy a meal at the restaurant. Free WiFi is featured and private parking is available on site. Each room at this hotel is air conditioned and comes with a flat-screen TV with satellite channels. Some rooms feature a seating area where you can relax. Each room has a private bathroom. For your comfort you will find free toiletries and a hairdryer. You will find a 24-hour front desk at the property. The River Walk is 1640 feet from Embassy Suites Riverwalk-Downtown while The Alamo is 2297 feet from the property. San Antonio International Airport is 7.5 mi away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Swimming Pool
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Parking
` Valet Parking
` Room Service
` Safety Deposit Box
` Terrace
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Shoeshine
` Non-smoking throughout
` Trouser press
` Vending machine (snacks)
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Sun terrace
` Outdoor pool (all year)
` Private check-in/check-out
` Mini-market on site
` Daily maid service
` On-site parking
` Private parking
` 24-hour security
` Heated pool
` Daily Housekeeping
` Paid WiFi
` Pool towels
` Hot tub/jacuzzi
` Pool/beach towels
` Breakfast options
` Key access
` Key card access
` Security alarm
` Smoke alarms
` CCTV in common areas
` CCTV outside property
` Fire extinguishers
` Towel change upon request
` Towels changed upon request
` Carbon monoxide source
` Guests have the option to reuse towels
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Staff follow all safety protocols as directed by local authorities
` Social distancing rules
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing rules
` Guests can opt-out of accommodation cleaning service

Embassy Suites San Antonio Riverwalk-Downtown Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.3 out of 5)

Write a review

1

Poor - 1 out of 5

Danielle Thu, 30 July 2020

It was unpleasant, and I...

Liked: The location of the hotel was nice. I also like that the suite had a separate living space from the bedroom.
Disliked: I thought the beds were uncomfortable, they felt extremely stiff and the blankets were scratchy on your skin. The WiFi did not work for any of my Apple devices. I also made a complaint to the front desk that their jacuzzi bleached and ruined my bathing suit. And after waiting more than 24 hours for their investigation, they said they had their water levels tested and everything was normal. They said it was most likely due to the material of my swimsuit. I had 3 piece swimsuit, each piece were from different stores and different brands. I bought all 3 at different times at the beginning of the summer this year. I highly doubt that the material of my swimsuit was to blame for it being bleached out and discolored in the hotel jacuzzi. I was beyond upset and unhappy with their final conclusion to their investigation.

5

Exceptional - 5 out of 5

Salvatore Thu, 30 July 2020

Exceptional

5

Exceptional - 5 out of 5

Summer Wed, 29 July 2020

Exceptional

3

Pleasant - 3 out of 5

Bryan Tue, 28 July 2020

Pleasant

3.5

Good - 3.5 out of 5

Veronica Sun, 26 July 2020

Stay was great but Covid!

Liked: Valet parking was awesome and staff was friendly. The location was perfect your literally 5 minutes from the busy part of the river.Due to covid we couldn?t get our rooms cleaned and you have to schedule appointments for the pool which wasn?t a wait at all. You ask for towels if needed at front desk and we left our trash cans in the hallway to get picked up. Other than that it was a great place to stay very roomy!
Disliked: You can?t get your room cleaned due to covid!

4

Very Good - 4 out of 5

Allison Fri, 24 July 2020

Very good

5

Exceptional - 5 out of 5

Lilia Wed, 22 July 2020

Exceptional

5

Exceptional - 5 out of 5

Tanja Mon, 20 July 2020

Exceptional

0.5

Poor - 0.5 out of 5

Amy Sun, 19 July 2020

Bad

Disliked: Our customer service was very poor Antoine was very rude a very bad experience, no parking , no water in rooms our breakfast was not what expected very bad experience was even charged for the internet first and last time and will never recommend this place after this experience I think that with all thats going on with COVID if they have made changes they should let customer know at time of booking

5

Exceptional - 5 out of 5

Juan Thu, 16 July 2020

Exceptional

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Embassy Suites San Antonio Riverwalk-Downtown 125 East Houston Street, San Antonio, TX