Embassy Suites San Antonio Riverwalk-Downtown Guest Reviews
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|0.6 miles from San Antonio centre|
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Michelle Wed, 25 March 2020
Staff amazing despite Coronavirus closings
Liked: Staff was amazing. Unfortunately we stayed here during the coronavirus outbreak but staff constantly gave us tips on where we could go for food and what places were open for takeout/delivery. Rooms were clean. Amazing location. No need to get a car if you want to stay in the riverwalk/alamo area and sightsee.
Disliked: Hotel charged us more than what was advertised on booking.com. I called the hotel and was told to speak with booking.com about this. I called back and spoke to another person that used the excuse of being charged resort fees which booking.com did not mention anywhere. Sadly the restaurant, pool, hot tub, and fitness center were closed due to the coronavirus. We also did not get to experience the amazing breakfast that I had read about and instead got a paper bag breakfast each day. I know this was not the fault of the hotel and they were just trying to stay above water with lack of guests but still disappointing that I paid a high price for basically just a room.
Anonymous Fri, 13 March 2020
Liked: The property was great. Very nice location.
Disliked: Nothing wrong with the property but lots of road construction around the hotel
Krisi Thu, 12 March 2020
Juana Thu, 12 March 2020
Liked: Close to the river walk
Deandria Wed, 11 March 2020
Liked: The evening reception, the room was clean and quite.
Disliked: The lobby receptionist were not welcoming, they looked as if they could careless if you stayed there or not. The breakfast was lacking in selection
Corina Tue, 10 March 2020
Susan Tue, 10 March 2020
Liked: So much
Disliked: Restaurant. Hotel only drawback was food from restaurant. Not to be confused with breakfast. Restaurant was very clean and the presentation was great, but taste was a 4. Only thing I find bad for entire stay. I?d still rate a 10 for overall!!
Reynaldo Mon, 9 March 2020
The people were nice and...
Liked: The service was really good people were really nice... the waiting area is really nice and comfortable. The hotel room has a very nice view
Disliked: The pool should be a lil more deep... overall everything is great.
Arturo Sun, 8 March 2020
Clarence Sat, 7 March 2020
Disliked: Everything was perfect