Embassy Suites Saint Louis - Downtown Guest Reviews
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Write a review
Catherine B, Houston Wed, 28 March 2012
Our stay was absolutely fabulous. The hotel was beautiful. The staff was amazing. I really enjoyed the happy hour and the breakfast was great as well. I would stay here any time I visit St. Louis. I loved it!
Liked: The hotel was amazing!
Mary Thu, 11 August 2022
Very good
Tunderleauch Wed, 10 August 2022
Passable
Disliked: The room was not clean and bed and fictures where falling apart. They never put the money for the extra charge for value on my boyfriends card seeing they had already charged my card for 2
Kevin Mon, 8 August 2022
Very good
Alissa Sun, 7 August 2022
Superb
Anonymous Thu, 4 August 2022
Exceptional
Dscvision Thu, 4 August 2022
Great Place Great Locagtion
Liked: The service the valet was outstanding
Disliked: It was great
Mervin Mon, 1 August 2022
Passable
Mary Mon, 25 July 2022
great staff
Wendy Tue, 19 July 2022
Exceptional
Robbie Thu, 14 July 2022
We were extremely disappointed!
Liked: The room suite was large and bed was comfortable. That is the only good thing I can say about it.
Disliked: No restaurant or bar. Someone walked into our room saying it was his room. The key was given to him by front desk. The room was large but could use updating. The air conditioner made a loud noise every time it cuts off. Room 322 is very noisy from street traffic at night. The hotel gave us some bottle water for compensation for key incident. When I called to tell the manager how disappointed and unsafe I felt he ask how he could help. He said I would comp a night but he couldn?t because we used third party to book. So he gave us late checkout which we didn?t feel like that was enough. The property was very disappointing! Not sure I will book through this site again!!! We travel a lot and I must say this was the most disappointing stay. Nothing is really close.