Embassy Suites Saint Louis - Downtown Guest Reviews
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|0.7 miles from Saint Louis centre|
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Catherine B, Houston Wed, 28 March 2012
Our stay was absolutely fabulous. The hotel was beautiful. The staff was amazing. I really enjoyed the happy hour and the breakfast was great as well. I would stay here any time I visit St. Louis. I loved it!
Liked: The hotel was amazing!
Manoj Thu, 14 February 2019
Precious Wed, 13 February 2019
Liked: The Cleaning guy devin was soo amazing... he?s friendly and professional! He made my stay feel like home
Disliked: No parking or it cost tooo much ! Price of the hotel is actually high for the room I stayed in overpriced
Cedneshia Sun, 10 February 2019
Jeffrey Sun, 3 February 2019
Liked: Clean quiet
Jannell Thu, 31 January 2019
Liked: The rooms are spacious and clean. The staff was very friendly and helpful. The breakfast was very good and well stocked.
Disliked: The cost of the valet parking was not disclosed in my initial reservation and was a bit overpriced.
Misty Mon, 28 January 2019
Liked: Th location was easy to where we wanted to go.
Disliked: The microwave and refrigerator were not cleaned. The refrigerator still had stuff in there from the previous occupant. Our room was on the second floor just above the parking garage door. The opening and closing happened in the later night hours and the early morning hours too. Sleep was very minimal.Also the hand lotion was more than likely left over from the previous occupant, it only had about 1/4 of the bottle left
Tonaleah Mon, 28 January 2019
R Tue, 22 January 2019
Liked: Happy hour and breakfast buffet are nice. I liked the idea of a digital key on my phone through the Hilton app but the staff couldn't figure out how to get it to work.
Disliked: While my husband and I stood out front having a cigarette at 330 in the afternoon, a random man walked up and verbally attacked us totally unprovoked. The valet staff did come out after to watched. This was no fault of the hotel and it's staff. We just didn't realize this was a rough part of town. We also had a couple that met us for our stay. They were accused and charged for smoking in their room which they did not. $250. They don't even smoke. The manager on duty checked the room and said they would give a refund of the 250 but it would take 3-5 days. Our friends had to cut their trip short due to low funds...?
Rachel Sat, 19 January 2019
Liked: The room was amazing!!
Disliked: The bed wasn?t as comfortable as I would have liked but the room was very nice
Erik Thu, 10 January 2019