Embassy Suites by Hilton Philadelphia Airport

Very good

It was acceptable as we...

Liked: Food at the bar was actually very good. People were nice and service decent.
Disliked: 2 of our rooms had a distinct musty odor and that was not pleasant. The furniture was old and severely worn. The shower was excellent. The size of the room was excellent but with the odor and the worn out look, the size benefit was not as good as it could have been.

Not nearly up to standard...

Liked: Close to airport
Disliked: Almost everything else. It waited in the restaurant for 90 minutes to get a smashburger, that was not smashed..... curtains had rips in themBathroom sink did not drain.

Needs major renovation to the...

Liked: The food was very good.
Disliked: The room was awful, nasty furniture in the living room area. Old chair ripped on one side and a sofa that I didn’t want to sit on.

Exceptional

Liked: Great happy hour and food was excellent. Gave us generous check out time

Very comfortable clean and everyone...

Liked: Everything was very clean nice and very comfortable
Disliked: It’s wasn’t anything i didn’t like!

I would stay here again...

Liked: The property was great, the rooms were large and loved that they had a living room separate from the bedroom.
Disliked: We booked specially for because it had a great pool area. But the pool was shut down when we arrived and guest services said it had been like that for a while and they didn’t know when it would be fixed. That should be something that is stated before booking. The air conditioner in our bedroom wasn’t working and when I called to have someone look at it no one ever came and the room was very hot.

Good

Pretty good overall.

Liked: Good breakfast with plenty of choices. The only issue was not noticing where the sugar and cream were, which was on a table OUTSIDE the main serving room. Then around the corner more options at the kitchen area. A tad confusing. Very appealing central atrium and healthy plants. On Monday afternoon, Starbucks was closed and no free coffee was left, so no coffee was available. At my request, a hotel staff person made a new pot of free coffee. At the bar, we ordered a cheese and salami plate to share and that was full of delicious items at a very fair price.
Disliked: See above. Monitor the free coffee so patrons don't have to search for a hotel staff to make a new pot. The suite had a bed and a sofa to accommodate two people who wanted separate beds. The room had NO BLANKETS for the sofa bed and I had to go to the desk to get a blanket. They gave one blanket. The sheets for the bed were not folded up, instead they were balled up inside a plastic laundry bag in the room. Who knows if they were clean!! When we ordered bar food, i.e. the cheese plate mentioned above, they forgot to include the grilled foccacia bread which we reminded out wait person for, and eventually we got a some very small pieces but there should have been more with such a good sized cheese/meat plate.