Embassy Suites By Hilton Hotel Orlando-Downtown

Room had the stench of urine. It was so strong we immediately walked out. They gave us another room that smelled musty but we coped. Toliet ran all night. They must have plumbing issues.

Liked: Close to bars and clubs.
Disliked: Foul odors.

It was walking distance to the venue. Large suite with 2 double beds and a sleep sofa in the sitting area. Near Lake Eola, which is nice for walking/running. They had a restaurant, but menus weren't visible - the kids ate there and said it was good. There were also many restaurants within walking distance, and it seemed to be a safe area. I enjoyed my stay here.

Liked: Complimentary happy hour and cooked-to-order breakfast; friendly staff; atrium lobby.
Disliked: Valet parking only (for almost $30); had to park in garage across the street ($5).

Love the evening reception and breakfast.

Liked: Clean rooms; spacious.
Disliked: $20.00 valet service.

Liked: Great beds; nice sized rooms; very clean.

Exceptional

Exceptional

Awesomeness

Liked: Breakfast and staff extremely polite and attentive and were immaculate and close to restaurant, shopping and entertainment
Disliked: I was impressed by the total experience period

فندق رائع جدا جدا

Liked: The hotel is absolutely fantastic—elegant, comfortable, and truly deserving of every bit of praise. Its prime location and outstanding staff made our stay unforgettable.I would like to give special recognition to Mr. Younes, the American gentleman of Moroccan origin. He is a true gem—always smiling, impeccably dressed, and full of warmth and positivity. His professionalism, elegance, and eagerness to help made a remarkable difference in our experience. He went out of his way to assist us and made everything easier and more enjoyable.It’s rare to meet someone with such genuine character and exceptional hospitality. The hotel is truly fortunate to have him on their team.Thank you for such a memorable and heartwarming stay. We will definitely come back.
Disliked: Unfortunately, there was one negative experience that affected an otherwise excellent stay. A staff member—an African lady, I believe—repeatedly charged my card late at night with incorrect amounts, which disturbed my sleep and caused unnecessary stress.What upset me the most is that I had agreed on a specific rate for my stay and even allowed a higher amount to be held in advance. However, upon reviewing the final invoice, I was shocked to see that the room charges had been significantly increased beyond what was originally agreed upon.This behavior was frustrating and unacceptable. I believe this staff member needs better supervision and proper training, as such errors can damage the hotel’s reputation and negatively affect the guest experience.

Passable

Perfect Stay In Every Way!

Liked: The entire stay was wonderful. From a smooth check-in, to a lovely evening complimentary drink before our show a the hotel bar, to an wonderful and tasty complimentary breakfast. I love Embassy Suites-Downtown Orlando. Will definitely be back!

Exceptional

Liked: Everything, beautiful hotel
Disliked: N/A

Exceptional

Liked: Clean and comfortable rooms. Staff is super nice and helpful.
Disliked: Pull out sofa needs new mattress

I definitely recommend!

Liked: The location and the made to order omelettes were wonderful. The staff was also wonderful!
Disliked: The only coffee available was Folgers. Definitely would love a coffee machine with multiple options.