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AustraliaEmbassy Suites Montgomery - Hotel & Conference Center Guest Reviews
Overall Average Score:
Good (3 out of 5)
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| 1.9 miles from Montgomery centre |
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Denise E, West Point, GA Mon, 9 April 2012
We reserved our room online and chose the 2 double bed options. Family of 4 with 2 small children...reminded the worker at check-in that we had 2 double beds and we were still placed in a room with a King and pull out sofa in the sitting room. Needless for say, for those of you that have small kids- putting a 4 year old and a 1 year old in another room by the front door (which unlocks when you open the door from the inside) separated by a mini kitchen is not the best idea. The hotel had no other rooms so we had to make do- my husband spept with one child and I slept with the other. We've stayed at Embassy Suites in Montgomery before without the kids and it was great, so we were very disappointed with this experience. At least, we should have been told at checkin that our room wasn't available.
Liked: Clean.
Disliked: Staff problems - given wrong room.
Samanda Mon, 18 September 2023
Exceptional
Norris Fri, 15 September 2023
We had to change rooms...
Liked: The location
Donald Fri, 15 September 2023
Surprisingly exciting, lots to do...
Sword Sat, 9 September 2023
Passable
Liked: The breakfast
Disliked: The overall experience didn't meet my expectations however it was decent.
Jacqueline Sat, 9 September 2023
Very good
Daquan Mon, 4 September 2023
Exceptional
Nancy Wed, 30 August 2023
Superb
Liked: Best breakfast ever, you could order your own omelettes, omelette chef was excellent!Evening reception with drinks and snacks.
Disliked: Wi-Fi wasn’t always great in the room.It was hard to get information about the civil rights museums, etc. from the hotel.There was not a first aid kit in the hotel. (I had fallen, not on hotel premises) and needed a bandage.
James Thu, 24 August 2023
Exceptional
Lavon Mon, 21 August 2023
Passable
Liked: The breakfast
Disliked: For the value. The rooms needs to be updated and better parking. Also when we was coming out the room, a boy was running and playing with a dog on the 3rd floor.
Virginia Mon, 21 August 2023
Embassy Suites for the Win...
Liked: This is the second year our family and friends have stayed at the Embassy for an event at the convention center. The Location is prime, the Breakfast is great, lots of options to chose from, we enjoy the bar area and snacks during happy hour with complimentary drinks, over all the Embassy has everything to offer ! We had a great corner room overlooking the beautiful historic train station and river.
Disliked: I wished the parking situation was better and that you were not charged extra to park in the hotel parking lot we ended up having to park in the parking garage paying $10 and the walk over, we would have parked in Hotel parking despite the extra fee but it was already full upon check in. Parking and hauling all your luggage over from the garage in the August heat was a little much especially since the elevator in the garage was a broken down. Also it felt unsafe, with the grey hound bus stop there and people loitering around, the stair wells were really dirty in the parking garage.
