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Embassy Suites Lubbock eeef - (855) 271-6236
Embassy Suites Lubbock, 5215 South Loop 289, Lubbock, TX -(855) 271-6236
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BOOK ONLINE OR CALL - (855) 271-6236
4.5
HOTEL RATING: 
VERY GOOD
4.5 out of 5 (290 Ratings)
7.1 miles from Lubbock centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
This Lubbock Texas hotel is a short drive from Texas Tech University and the Buddy Holly Center. The hotel offers free cooked-to-order breakfast and flat-screen TVs in every suite. Every suite at the Embassy Suites Lubbock offers a mini-refrigerator a coffee maker and a microwave oven. Each room also provides access to high-speed and Wi-Fi internet. The Lubbock Embassy Suites hotel features a multi-lingual staff. The hotel also offers luggage storage and coin laundry facilities. A fitness room and an indoor pool are located on-site. McDougal Companies is just minutes from the Lubbock Texas Embassy Suites hotel. Joyland Amusement Park and the Llano Estacado Winery are a short drive from the hotel.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
q
Accessible
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Restaurant
` Garden
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` fitness center
` vending machine
` 24-hour security
` Family Rooms
` Free Wi-Fi
` Indoor pool
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` gift/souvenir shop
` taxi service
` Shops on site
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` Food delivery

Embassy Suites Lubbock Guest Reviews

Overall Average Score: 
Very Good (4.5 out of 5)

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4.5

Wonderful - 4.5 out of 5

Anonymous Sat, 24 July 2021

Superb

Liked: The breakfast!!! And the happy hour!!!
Disliked: The a/c in the rooms were not keeping the room cool - it was a little sticky in our room and we had to purchase fans

2

Disappointing - 2 out of 5

Katherine Fri, 23 July 2021

Disappointing

Liked: Breakfast and happy hour.
Disliked: No information about room service or the grill in the room. No creamer for our coffee in the room. Windows/doors in the room not clean. Ice makers on 3rd floor and 2nd floor didn?t work.

4

Very Good - 4 out of 5

Sonia Thu, 22 July 2021

Very good

Liked: I like the room was spacious and clean. The breakfast was delicious.
Disliked: I did not like having to leave . The place was amazingly welcoming. The staff were awesome.

2.5

Fair - 2.5 out of 5

Melissa Tue, 20 July 2021

No AC and not caring...

Liked: The second night once I got into a room With ac, was cold. Room smelled like smoke. Hotel bar staff was lovely!!! My family had Jace as our waiter and we LOVED him. Hotel bar manager rude and dismissive.
Disliked: I checked in, as I walked to my room was told by maintenance man my room wasn?t ready. I had to wait in hall for my room to be ready. I entered my hot room, hoping the maintenance guy fixed something. I returned to my room at 10, to a still hot room. I adjusted temp. By 11 my room was no better. I went to front desk and reported issue, told someone would be to my room. Someone came and said give it a few but if it didn?t work in the morning they would bring box fans. By midnight I was tired and hotter. Called and told they would send Someone again but said you already did that. They offered box fans but I didn?t pay 250$ to use a box fan. They then offered a king size bed, I declined since I needed two beds. Finally at 130 in the morning I was moved to a two bed room that was cool but smelled like smoke. So unfortunately the night before my uncles funeral I wasn?t able to get much sleep. Was horrible! Then I called Hilton to complain for being charged for a room that didn?t have AC, was hung up on by customer service. Then I called again and told they would send me a refund within 30days. This is the worst customer service I have ever had.

0.5

Poor - 0.5 out of 5

Jim Mon, 19 July 2021

Staff needs to remember there...

Liked: Horrible
Disliked: Staff was completely rude

2.5

Fair - 2.5 out of 5

Sharron Sun, 18 July 2021

Passable

5

Exceptional - 5 out of 5

Jennifer Sun, 18 July 2021

Exceptional

3.5

Good - 3.5 out of 5

Alison Sat, 17 July 2021

Very comfortable. No complaints.

Liked: Bed was comfortable.
Disliked: Room looked onto interior courtyards on both sides - front door and bedroom sliding doors so unable to open curtains due to lack of privacy.

5

Exceptional - 5 out of 5

Miguel Fri, 16 July 2021

Amazing Hotel!!!!!

Liked: the hotel itself was amazing and all the staff and the way the hotel look and smell, the breakfast is the best one i had in a long time.
Disliked: nothing

4.5

Wonderful - 4.5 out of 5

Tawna Fri, 16 July 2021

Superb

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Embassy Suites Lubbock 5215 South Loop 289, Lubbock, TX