Embassy Suites Kansas City Plaza Guest Reviews
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|4.3 miles from Kansas City centre|
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MR, Pacific Mon, 15 October 2012
I was disappointed in this hotel - not good value for the money. The room was depressing; the bathroom was tiny; the staff was not helpful - I asked about spare bedding and they were unsure where it was located. The internet is an additional cost. The parking lot is confusing, and no one explains how to use the card. The whole experience was not good.
Liked: Elevator is fast.
Disliked: Older furnishings; staff not helpful.
Becky, Manhattan Sat, 25 August 2012
We loved the 2 hours of free drinks and the nice hot breakfast. Rooms are very spacious and comfortable.
Liked: Spacious room and friendly staff.
Molly C, Hannibal, MO Mon, 9 April 2012
Liked: It was perfect for our stay. A central location within walking distance to The Middle of the Map Fest. Plenty of room (3 big beds) for my family to sleep comfortably. Great breakfast in the morning with lots of variety!
Disliked: A little pricey.
Flossie Fri, 18 September 2020
Liked: Staff was accommodating.
Disliked: You can have an old building and it still be well maintained. I was in 2 rooms and both had wallpaper coming off as well as black dust in vents. Needs updating. The first room the air conditioner sounded like a jack hammer.
Gefanyah Sun, 13 September 2020
Tierra Sat, 12 September 2020
It was nice
Liked: Loved it
Maria Mon, 7 September 2020
Liked: Everything about this hotel was horrible!!!!! Will never stay at an Embassy suites again!
Disliked: Nothing was taking care of dirty!
Lasheka Mon, 31 August 2020
Jason Mon, 31 August 2020
Liked: Staff was polite and helpful.
Disliked: Breakfast offered in a white bag is awful. I bet employees are embarrassed to hand them out. The hotel has dated rooms, small shower and toilet area and far below Embassy standards i have come to expect. The fact a chef can't prepare a Breakfast for you to take to your room makes zero sense. This hotel permanently changes my opinion of this Hilton brand for the worse. Not even bottles of water to buy in shop. This hotel is way below compared competition at same price. NO VALUE IN STAYING HERE.
Curtis Mon, 31 August 2020
Anonymous Mon, 24 August 2020
Poor, not clean.
Liked: The service was good.
Disliked: I stopped for the night while moving cross country and wish I would have picked a better part of town to stay in. I could tell that the soap bar and the box it was in had been used before and re-used. Maybe more than once? The bathroom wasn?t very clean and a low roll of toilet paper was left on the role. I understand some hotels don?t always put a new role on for every guest, but I expect more care during Covid.
Latoyia Sun, 23 August 2020
Disliked: My floors was soaked when I came in. No liners in the trash can.And the ceilung was leaking.
Anonymous Sat, 22 August 2020
Liked: room was great
Disliked: no ice or ice buckets, had to pay for ice ,no restaurant, no bar