Embassy Suites By Hilton Hotel Seattle-Tacoma International Airport

Exceptional

Exceptional

Pleasant

Disliked: Front desk staff was rude as I was checking in..

Beautiful space, needs some updating.

Liked: Our room was great. Perfect size. Staff was super nice. Breakfast was great. Omelette station is amazing. Great coffee as well.
Disliked: TV does not have access to Netflix or other streaming services without a Roku or Fire-stick. Shower was pretty touchy. Pillows were very worn and no shape. The kids from the soccer tournament completely bombarded the hot tub. The hot tub was one of the only reasons we chose this property. Not sure why there is not an age limit put in place for the hot tub.

Good except for card being...

Liked: Was nice breakfast was excellent
Disliked: My card I used was compromised there.

The whole experience felt like...

Liked: Check-in was smooth and timely.
Disliked: I honestly had a really bad experience at this hotel and wouldn’t stay here again. First off, one night there was a huge police presence and the entire parking area was closed off, it felt super unsafe and stressful (I even have a recording of it). Then, our rooms were right next to the elevators, so we barely got any peace with all the noise going on all the time.And the worst part? We got charged for a service we never even used. We only caught it because we checked the receipt at checkout by chance. That felt shady and really frustrating.P.S. Booking's customer service is completely unhelpful, they do absolutely nothing. It's better to avoid booking through Booking altogether.

Exceptional

It was a nice clean...

Liked: The room was nice and comfortable didn't get to stay for breakfast had to check out at 5:45 am for rental car return and early morning flight to Atlanta .

Easy location from the airport....

Liked: Great staff. Comfortable room.
Disliked: I haven't been to the sea tac facility in a number of years, was surprised at the condition of the lobby furniture and cleanliness. Didn't even want to sit on it. I was told that the facility is getting an update.