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Embassy Suites San Rafael -Marin County eee
Embassy Suites San Rafael -Marin County, 101 Mcinnis Parkway, San Rafael, CA | Area: San Rafael - Larkspur
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (237 Ratings)
3.9 miles from San Rafael centre
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Hotel Description
Free hot breakfast spacious suites an indoor pool and a central location keep Our guests content at Embassy Suites Hotel San Rafael - Marin County/Conference Ctr. The five-floor Embassy Suites has 235 non-smoking units all with separate living areas sofa beds mini-fridges microwaves coffeemakers and two flat-panel LCD TVs. Wi-Fi is available for a fee. Dig into the free breakfast with a rotating menu of cooked-to-order eggs bacon sausage hash browns waffles French toast pancakes and numerous cold items. The hotel also has an evening social hour with free beer wine cocktails soft drinks and light snacks served in the tropical atrium lobby with a koi pond. Recreations comes in the form of an indoor pool a hot tub and a fitness room. The business center is open around the clock and there's also a laundry facility. Dine in the hotel restaurant and enjoy a sip in the cocktail lounge. Parking is available for an extra charge. The Embassy Suites is just east of U.S.-101 next to the Marin Cultural Center and just north of the Marin County Civic Center. Northgate Mall is about a half-mile west. If you're driving from the airports the hotel is 34 miles north of San Francisco International Airport and 34 miles northwest of Oakland International Airport.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Business Center
` Fitness Center or Spa
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Garden
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Shops in Hotel
` Terrace
` Vending Machines
` VIP Room Facilities
` Air Conditioning
` Babysitting/Child Services
` Bar
` Car Rental Desk
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Children's playground
` Non-smoking throughout
` ATM/cash machine on site
` Trouser press
` Vending machine (snacks)
` Ironing service
` Bridal suite
` Gift shop
` Hot tub
` Hiking
` Cycling
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Snack bar
` Sun terrace
` Indoor pool (all year)
` Shuttle service (surcharge)
` Special diet menus (on request)
` Airport shuttle (surcharge)
` Shared lounge/TV area
` Mini-market on site
` Adult only
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Paid WiFi
` Children television networks
` Kid meals
` Kid-friendly buffet
` Hot tub/jacuzzi
` Airport shuttle (additional charge)
` Shuttle service (additional charge)

Embassy Suites San Rafael -Marin County Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.9 out of 5)

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2

Disappointing - 2 out of 5

Susan M, Fresno, visiting Marin Veterans' Memorial Auditorium Mon, 15 September 2014

Overall very low regard for guest comfort. Resentful staff.

Liked: Breakfast was fine.
Disliked: Stuck in an elevator for 15 minutes while staff took care of the front desk. It wasn't until my friend threatened to call 911 that they finally came and opened the door with a crow bar. Poor service and no concern for guest safety.

4

Good - 4 out of 5

Douglas Sat, 2 November 2019

This is review is really...

Liked: Breakfast was ok for the first day - - - then Marin county shut off electricity due to fires. There after the staff did what they could with cold food
Disliked: Hotel was undergoing renovation and unless i missed it in ad - didn't say so. No pool, no exercise equipment. Charged $10 a day for self parking and i was expected to pay FULL FAIR for partial amenities and put with renovation noise during the day.

2.5

Fair - 2.5 out of 5

Angelina Thu, 31 October 2019

Not worth the money right...

Liked: Staff was great. hotel still had power. Breakfast was wonderful.
Disliked: Hotel was under HEAVY construction . Husband and I was with my 4 month old evacuating from the Northern California fire . Spend extra to have a nice nighthere after staying in a run-down Motel . Baby has asthma and we had to walk through debris dust.

0.5

Poor - 0.5 out of 5

Don Thu, 31 October 2019

Very poor

Disliked: No lights no hot water no food

1.7

Poor - 1.6 out of 5

Cynthia Tue, 29 October 2019

Missed Opportunity

Liked: I wish I could say something, but as we arrived near sunset, and the property is undergoing renovations, we couldn?t actually see anything to like. The only bright spot for me was the night clerk that let me plug in my phone and gave me cookies and water while he helped me look for gas stations that might be open along our route north.
Disliked: Because of the power outages related to the fires, the property had limited power and services. We had no lights in our room, no hot water and the restaurant was closed. The hotel is undergoing renovations so it is bleak to start with, but instead of trying to make a difficult situation better, they just dug their heels in and blamed the power company for our miserable stay. In our opinion, they could have offered a discounted rate, but they were adamant that no discount would be offered. They could have offered flashlights. They could have had multiple power bars for charging devices. The ONLY thing they did was offer to waive cancellation fees, but after traveling for 8.5 hours on motorcycle, we were not in a position to hunt down another hotel in the blackout zone. Had they recognized that we paid for a room with heat, lights and hot water and given us a discount as some small compensation for our inconvenience, it would have gone a long way to build loyalty. Now, however, you couldn?t pay me to stay at this property again, and by extension, other Embassy Suites elsewhere.

2.3

Disappointing - 2.3 out of 5

Anonymous Mon, 28 October 2019

Disappointing

Liked: Nothing.
Disliked: The construction work, they did not inform us about it, no power, no food.

1.3

Poor - 1.2 out of 5

Lisseth Tue, 15 October 2019

Very poor

Liked: I don?t like it. It?s dirty place
Disliked: It?s dirty.

3.6

Good - 3.5 out of 5

Sandra Mon, 14 October 2019

Good

Liked: Location
Disliked: The hotel was under remodel. This was uncomforTable....if I had known I would have stayed some where else

1.3

Poor - 1.2 out of 5

Anne Sun, 13 October 2019

Very poor

2.5

Fair - 2.5 out of 5

Nova Fri, 11 October 2019

Passable

Disliked: The hotel is under big renovation and you only see coverings all over. The fire alarm went on and on ask us to vacate the room at 5AM in the morning. Which we did then they made another announcements its only false alarm. Then while back at the room the fire alarm went on again announcing to vacate the second time!

1.7

Poor - 1.6 out of 5

Margaret Mon, 30 September 2019

Poor

Disliked: Made a reservation and wasn?t told they were in the middle of remodeling. Total of first floor was covered in plastic, felt like we were in a bubble. Was with our 7 year old grandson who wanted to have fun, needless to say....walked out. NO WAY was I staying there.

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Embassy Suites San Rafael -Marin County 101 Mcinnis Parkway, San Rafael, CA