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Embassy Suites Hotel Orlando-Downtown eeef
Embassy Suites Hotel Orlando-Downtown, 191 East Pine Street, Orlando, FL | Area: Downtown Orlando
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4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (192 Ratings)
2.3 miles from Orlando centre
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Hotel Description
Free cooked-to-order breakfast spacious suites with kitchenettes and flat-panel TVs a pool and a free evening manager's reception make our guests enthusiastic fans of Embassy Suites Hotel Orlando-Downtown. The seven-floor hotel has 167 spacious suites some with balconies and views of Lake Eola. Each suite's kitchenette comes with a wet bar mini-fridge microwave and coffeemaker. Two flat-panel LCD TVs a clock radio with iPod dock a desk free weekday newspapers and wireless Internet (surcharge) provide entertainment choices and plush beds with Serta pillowtop mattresses and cotton-rich sheets help enlsure a good night's sleep. Each morning's complimentary breakfast includes fried or scrambled eggs bacon sausage hash browns grits breads muffins cereal coffee juice and more. In the evening join other guests at the manager's reception and enjoy free domestic beers drinks non-alcoholic beverages and snacks. The hotel also has a fitness center heated outdoor pool café laundry facilities and valet parking (for a fee). The hotel runs a free three-mile local area shuttle. A 30-minute drive from Orlando International Airport the Embassy Suites Hotel is in downtown Orlando two blocks from Lake Eola Park and one mile from Amway Center. Universal is 10 miles away SeaWorld is 14 miles and Walt Disney World is 18 miles.

Check-in time: 16:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
y
Free Internet
j
Free Parking
r
Pets Allowed
q
Accessible
Other Amenities
` Business Center
` Laundry
` Meeting/Banquet Facilities
` Valet Parking
` Air Conditioning
` Express Check-In/Check-Out
` Hair dryer
` Kitchenette
` Jacuzzi
` Internet services
` ATM/cash machine on site
` Fax/photocopying
` fitness center
` alarm clock
` Airport Shuttle (Free)
` Cable/Satellite TV
` Cocktail lounge
` Complimentary breakfast
` Complimentary buffet breakfast
` Complimentary cocktails
` Complimentary in-room coffee or tea
` Conference facilities
` Direct dial telephone
` Front desk
` Heated guest rooms
` Heated pool
` Interior corridors
` Iron
` Late check-out available
` Non-smoking Rooms
` Outdoor pool
` Pool
` Public address system
` Safe
` Security
` Souvenir/Gift Shop
` TV
` Voice mail
` Welcome drink
` Whirlpool
` Transportation services
` Iron Board

Embassy Suites Hotel Orlando-Downtown Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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2

Disappointing - 2 out of 5

Eddie, Tampa Sat, 20 September 2014

Room had the stench of urine. It was so strong we immediately walked out. They gave us another room that smelled musty but we coped. Toliet ran all night. They must have plumbing issues.

Liked: Close to bars and clubs.
Disliked: Foul odors.

5

Exceptional - 5 out of 5

Irene, Cutler Bay, FL Mon, 12 May 2014

It was walking distance to the venue. Large suite with 2 double beds and a sleep sofa in the sitting area. Near Lake Eola, which is nice for walking/running. They had a restaurant, but menus weren't visible - the kids ate there and said it was good. There were also many restaurants within walking distance, and it seemed to be a safe area. I enjoyed my stay here.

Liked: Complimentary happy hour and cooked-to-order breakfast; friendly staff; atrium lobby.
Disliked: Valet parking only (for almost $30); had to park in garage across the street ($5).

5

Exceptional - 5 out of 5

Edward, Lakeland, visiting The Beacham Fri, 14 June 2013

Love the evening reception and breakfast.

Liked: Clean rooms; spacious.
Disliked: $20.00 valet service.

5

Exceptional - 5 out of 5

McKenzie S, Ellenton Thu, 31 January 2013

Liked: Great beds; nice sized rooms; very clean.

4

Good - 4 out of 5

Jennifer Mon, 24 June 2019

Would go again

Liked: Breakfast wonderful, location good, staff excellent
Disliked: Nearby train! ;)

4

Good - 4 out of 5

Anthony Fri, 21 June 2019

Good

4.8

Exceptional - 4.8 out of 5

Dennis Thu, 20 June 2019

Excellent

5

Exceptional - 5 out of 5

Raymond Wed, 19 June 2019

Exceptional

Liked: Location amenities

3.8

Good - 3.8 out of 5

Crystal Wed, 19 June 2019

Good

Liked: The hotel itself is really nice
Disliked: The staff was rude and told me my card declined but really the card needed to be wiped off, it?s only 1 elevator so the wait often times is long, and once I proved my card did work he didn?t give instructions on anything such as where my room was or anything have a nice stay, NOTHING

5

Exceptional - 5 out of 5

Francesca Mon, 17 June 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Eve Sun, 16 June 2019

Love this hotel

Liked: Staff,breakfast,room and location
Disliked: Little pricey

5

Exceptional - 5 out of 5

Yi Mon, 10 June 2019

Very Nice and Helpful staffs

Liked: We checked in at 2:00am earlier morning last Saturday, and met Dane at front desk who has shown his kindness and help to sort out the payment with our taxi driver who refused to accept our credit card payment. We also appreciated the hotel upgraded us to a suite room with balcony. Greatly appreciated all the staffs whom we have met, they are Dane, Richard, Stacy, Salene and Jose.
Disliked: No

4.8

Exceptional - 4.8 out of 5

Margaret Tue, 4 June 2019

Would definitely stay here again.

Liked: Everything
Disliked: Housekeeping came into the room at 9am when my niece was still asleep...

1.3

Poor - 1.2 out of 5

Jeroen Tue, 4 June 2019

Just a headache.

Disliked: We stayed at Embassy Suites for the days leading up to wedding and our wedding night with both of our families. We booked months prior to the date via Booking.com and had confirmations and even messages from the hotel saying they were excited to accommodate us for this special time. When we got to the hotel they gave our family the wrong rooms, they wouldn?t fit and had to move rooms after traveling for 24 hours. The next day my husbands family arrived and they said there was no reservation in the system and made my mother in law pay for her room for that night. Everything that went wrong was shoved onto Booking.com with the excuse: ?It is booked with a third party company?. But in the meantime they didn?t even help us figure it out. They didn?t even offer a call. We spent 2 days of the 3,5 days we had with our families figuring out what to do and how to not have people be double charged and calling with Booking.com. When I lost my cool with the manager he wouldn?t even take responsibility or initiative and kept saying it was out of their hands basically. Well I actually worked for Doubletree (also Hilton brand) and you can crosscheck in the system what reservations are directly booked and by other parties in your system. After a Booking.com representative reached out on our behalf they also managed to find the bookings. So in my opinion that is just negligent. When I was speaking with the manager he also made remarks like: ?you are probably just anxious for your wedding tomorrow.? The only thing we were was excited and we just wanted to spend time with our families. Then he went: ?What do you want? What do you want? I?ll ask you 1,2,3,4,5 times, what do you want?? I didn?t want a refund, I didn?t want money to spend on food or drinks or anything. What I wanted was for them to take initiative and responsibility and try and work it out. And when he wanted to offer something I said: You can choose what you think would make our stay better. Because again: Initiative.

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Embassy Suites Hotel Orlando-Downtown 191 East Pine Street, Orlando, FL