Embassy Suites Hotel Montgomery-Conference Center Guest Reviews
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|1.9 miles from Montgomery centre|
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Denise E, West Point, GA Mon, 9 April 2012
We reserved our room online and chose the 2 double bed options. Family of 4 with 2 small children...reminded the worker at check-in that we had 2 double beds and we were still placed in a room with a King and pull out sofa in the sitting room. Needless for say, for those of you that have small kids- putting a 4 year old and a 1 year old in another room by the front door (which unlocks when you open the door from the inside) separated by a mini kitchen is not the best idea. The hotel had no other rooms so we had to make do- my husband spept with one child and I slept with the other. We've stayed at Embassy Suites in Montgomery before without the kids and it was great, so we were very disappointed with this experience. At least, we should have been told at checkin that our room wasn't available.
Disliked: Staff problems - given wrong room.
Anonymous Sun, 19 May 2019
Liked: The hotel was under construction but they gave us heads up before booking which was very informative
Disliked: The price
Keith Sat, 18 May 2019
Great location and nice hotel
Liked: The staff were really friendly and apologetic about the inconvenience of the refurb. The complementary drinks/snacks between 530 and 730 were good. And noise levels where minimum even though they were refurbishing.
Disliked: Really nice hotel but unfortunately it was being renovated when we stayed so the lobby/bar is a bit dark and closed off in areas. But expect it will be really nice when completed.
James Mon, 13 May 2019
Won't be back.
Disliked: See my scathing review on Trip Advisor for details.
Charles Tue, 7 May 2019
John Mon, 6 May 2019
Hotel was being renovated and...
Anonymous Mon, 22 April 2019
Liked: Downgraded only because of construction.
Michael Sat, 20 April 2019
Liked: Hotel was in a good location. The complimentary breakfast was good and the bed were comfortable.
Disliked: Hotel was under construction and EXTREMELY LOUD when we got there. There was equipment everywhere, not just in construction areas. Self parking was $18 in an uncovered, unsecured parking lot! Advertised as $5/night on Booking.com.
Eleanor Tue, 16 April 2019
Always like Embassy Suites
Liked: Lovely happy hour and breakfast. Very friendly staff. Great location
Disliked: They were doing renovations. It was a mess. It is fine but they usually warn you.
Kristi Mon, 1 April 2019
Kim Fri, 29 March 2019