Embassy Suites Hotel Indianapolis-downtown Guest Reviews
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|0.2 miles from Indianapolis centre|
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Dennis P, Oak Park, visiting IU Natatorium at IUPUI Mon, 4 December 2017
Every Embassy Suites employee I encountered was amazing. Needed to switch rooms because of construction noise - no problem, it was handled quickly without an issue. Needed a late check out time for Sunday since my son was racing in the evening and he needed to eat and sleep before finals - once again, no problem. Wished my son good luck. It was all the little things like wishing my kid good luck that made the experience better than I expected it to be. Now I need to let Embassy Suites higher-ups know directly just how great their staff were during our stay.
Liked: The hotel is currently under renovations but the staff do an amazing job keeping the noise and dust from construction to a minimum.
Disliked: I expected the rowdy Big 10 Championship fans to be very loud when they returned but the staff once again did an amazing job in controlling the situation for us swim parents.
Terri, Illinois Mon, 27 August 2012
Hotel great; room great; breakfast great; happy hour great. It was perfect location and everyone was so helpful!
Chris Fri, 12 October 2018
Liked: Breakfasts were amazing. Evening reception was very nice. Staff was very friendly and helpful.
Disliked: Checkout is at noon (which is great) but housekeeping knocked on our door at 9:30am and 10:45am trying to get us out of the room.
Rikkifiscus Mon, 8 October 2018
Was a nice stay after...
Liked: Good size room. Good location free breakfast
Disliked: Hard to find entrance, had to wait for room, but staff made up.
Stacey Sun, 7 October 2018
Liked: The hotel was spacious and clean. The location was very convenient being in the center of town. In addition, the staff was very friendly, especially Rachel. She went above and beyond to help me get back to the hotel when many streets were blocked for a 5K. Highly recommend this hotel!
Kevin Wed, 3 October 2018
Liked: It was like a home away from home.
Appreciated the complimentary drinks and snacks.
Professional and friendly staff.
Disliked: Brrakfast. Bacon was very thin, pancakes were not fresh. Too much processed food and not enough fresh foods.
Elizabeth Wed, 3 October 2018
Laurie Tue, 2 October 2018
Julie Mon, 1 October 2018
It was a beautiful stay.
Liked: I super love the location and accessibility to the shopping and restaurants. Everything is just right there. You can walk to all the restaurants and stores.
Disliked: Its an old building and some painting needs to be redone. Breakfast doesnt have much fruit choices.
Mariette Mon, 1 October 2018
Theresa Mon, 1 October 2018
Bryan Mon, 1 October 2018