Every Embassy Suites employee I encountered was amazing. Needed to switch rooms because of construction noise - no problem, it was handled quickly without an issue. Needed a late check out time for Sunday since my son was racing in the evening and he needed to eat and sleep before finals - once again, no problem. Wished my son good luck. It was all the little things like wishing my kid good luck that made the experience better than I expected it to be. Now I need to let Embassy Suites higher-ups know directly just how great their staff were during our stay.

Liked: The hotel is currently under renovations but the staff do an amazing job keeping the noise and dust from construction to a minimum.
Disliked: I expected the rowdy Big 10 Championship fans to be very loud when they returned but the staff once again did an amazing job in controlling the situation for us swim parents.

Hotel great; room great; breakfast great; happy hour great. It was perfect location and everyone was so helpful!

Liked: Yes!

Passable

Liked: There was one nice man (someone in leadership I believe) that helped me clean a coffee spill when I was alone with my five kids and trying to carry bags and get the car.
Disliked: The pool and the pool deck was very dirty. The staff were not very kind ( except one nice man helped me clean a coffee spill on my way out). The valet told us there was a good chance we would get robbed in the parking structure so we should take everything of value out of our car.

Good, but could be better

Liked: The location was spectacular. The breakfast was good, with made to order omelets. You are given 2 free drinks per guest for Happy Hour.
Disliked: The pool area was a mess. They have a small pool with 2 jacuzzi tubs. They needed cleaned. Towels everywhere but NONE clean.

NOT WORTH THE MONEY!!! Spend...

Liked: The breakfast was really a nice perk as well as the night time cocktail hour. Other than that not much.
Disliked: The pics on the website made the hotel feel as if it where nice and inviting. Once we reached the property it was just the opposite. The hotel seemed as if it where under construction but no construction was being done. The Pool was filthy, the cloudiness was so bad you couldn?t see your child if they went under to swim. The price did not reflect the stay. I have never found a bad embassy suites until this one. Other than that it served the purpose.

Poor

Liked: Nothing
Disliked: Could have been better.

Liked: It was easy to get back to our ball tourney. Also to the mall.
Disliked: The fire alarm went off in the middle of the night. Once it was all clear there was no staff to help make the trip to our room orderly and fast. Also a lot of parties. People were very loud in the halls and in the room next door. The televisions losing si

Liked: Great!!!!
Disliked: Nothing! It was the best ever.

Liked: Quiet. I also liked that I was able to check out and the next day which allowed me to attend an early warning meeting session. Thank you for breakfast and the reception is well.

Liked: granddaughter left her I Pad in the room they found it and mailed it. Need pillows and they were quick in bringing them
Disliked: We enjoy the north one more

Liked: The location.
Disliked: Under construction at the time I booked and I didn't know until we got to the hotel. Room was not the cleanest and found mold in the bathroom.