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UKEmbassy Suites Hotel Indianapolis-Downtown Guest Reviews
OVERALL AVERAGE SCORE:
VERY GOOD (4 out of 5)
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| 0.2 miles from Indianapolis centre |
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Dennis P, Oak Park, visiting IU Natatorium at IUPUI Mon, 4 December 2017
Every Embassy Suites employee I encountered was amazing. Needed to switch rooms because of construction noise - no problem, it was handled quickly without an issue. Needed a late check out time for Sunday since my son was racing in the evening and he needed to eat and sleep before finals - once again, no problem. Wished my son good luck. It was all the little things like wishing my kid good luck that made the experience better than I expected it to be. Now I need to let Embassy Suites higher-ups know directly just how great their staff were during our stay.
Liked: The hotel is currently under renovations but the staff do an amazing job keeping the noise and dust from construction to a minimum.
Disliked: I expected the rowdy Big 10 Championship fans to be very loud when they returned but the staff once again did an amazing job in controlling the situation for us swim parents.
Terri, Illinois Mon, 27 August 2012
Hotel great; room great; breakfast great; happy hour great. It was perfect location and everyone was so helpful!
Liked: Yes!
Sean Fri, 19 July 2019
Exceptional
Ortizfam4 Thu, 18 July 2019
I would definitely stay again...
Liked: Staff was great. Well appointed, well sized room.
Disliked: Parking was a little difficult but not terrible. No real vegan fare on the buffet.
Delores Thu, 18 July 2019
Overall I had a good...
Liked: Love the location and reception
Disliked: Escalator to elevator and no one making sure cars are leaving after checking out
Brent Mon, 15 July 2019
Just what I needed
Monty Sun, 14 July 2019
Average at best
Liked: Normally don?t complain
The room had garbage in the bathroom can
Shower door will not close
At breakfast no one taking care of area. No napkins or forks ( ate with a sooon)
Had a fun weekend but it was not worth the 259 a night i paid
Disliked: See above
Great town for nightlife
Karine Sun, 14 July 2019
Exceptional
Anonymous Sun, 14 July 2019
Wonderful
Liked: The rooms where fantastic! Roomy and Clean
Disliked: House keeping did not leave us things we needed. Not enough towels, hand towel, and rags
Kimberly Sun, 7 July 2019
Never again. Waste of money.
Liked: Breakfast
Disliked: Poorly kept.
Amanda Tue, 2 July 2019
Good value
Liked: Location entrance was hard to find. Breakfast was fine but not excellent.
Disliked: Easier to find and in suite menu could have been better
Jeremy Tue, 25 June 2019
WE LOVED IT!!!
Liked: We liked the modern feel. The sliding "barn" doors were nice. The color scheme was pleasant. We enjoyed the three sinks and the flat screen TVs. We liked that it was easy to connect our computer to the TV so we could watch a movie or YouTube videos. We also like that it is connected to Circle Centre Mall. the smell on the whole place is very pleasant. We also liked that we could keep our vehicle parked in the hotel garage later than our check out date. We were able to park and did not have to move the vehicle. However, if we wanted to drive somewhere, we had easy access in and out.
Disliked: We thought that the TVs were too low, especially if you are laying in bed. The shower door would not stay closed so water got on the bathroom floor. We were not impressed with our view but that is really because we did not know what side of the building we needed to be on for the view we wanted. (We have stayed two to three times before and have been on the same side every time but this one.)
