Embassy Suites Indianapolis Downtown Guest Reviews
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0.2 miles from Indianapolis centre |
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Dennis P, Oak Park, visiting IU Natatorium at IUPUI Mon, 4 December 2017
Every Embassy Suites employee I encountered was amazing. Needed to switch rooms because of construction noise - no problem, it was handled quickly without an issue. Needed a late check out time for Sunday since my son was racing in the evening and he needed to eat and sleep before finals - once again, no problem. Wished my son good luck. It was all the little things like wishing my kid good luck that made the experience better than I expected it to be. Now I need to let Embassy Suites higher-ups know directly just how great their staff were during our stay.
Liked: The hotel is currently under renovations but the staff do an amazing job keeping the noise and dust from construction to a minimum.
Disliked: I expected the rowdy Big 10 Championship fans to be very loud when they returned but the staff once again did an amazing job in controlling the situation for us swim parents.
Terri, Illinois Mon, 27 August 2012
Hotel great; room great; breakfast great; happy hour great. It was perfect location and everyone was so helpful!
Liked: Yes!
Jennifer Wed, 18 April 2018
Passable
Liked: There was one nice man (someone in leadership I believe) that helped me clean a coffee spill when I was alone with my five kids and trying to carry bags and get the car.
Disliked: The pool and the pool deck was very dirty. The staff were not very kind ( except one nice man helped me clean a coffee spill on my way out). The valet told us there was a good chance we would get robbed in the parking structure so we should take everything of value out of our car.
Cory Mon, 16 April 2018
Good, but could be better
Liked: The location was spectacular. The breakfast was good, with made to order omelets. You are given 2 free drinks per guest for Happy Hour.
Disliked: The pool area was a mess. They have a small pool with 2 jacuzzi tubs. They needed cleaned. Towels everywhere but NONE clean.
Robert Mon, 16 April 2018
NOT WORTH THE MONEY!!! Spend...
Liked: The breakfast was really a nice perk as well as the night time cocktail hour. Other than that not much.
Disliked: The pics on the website made the hotel feel as if it where nice and inviting. Once we reached the property it was just the opposite. The hotel seemed as if it where under construction but no construction was being done. The Pool was filthy, the cloudiness was so bad you couldn?t see your child if they went under to swim. The price did not reflect the stay. I have never found a bad embassy suites until this one. Other than that it served the purpose.
Cheryl Mon, 16 April 2018
Poor
Liked: Nothing
Disliked: Could have been better.
Marisa Fri, 13 April 2018
Liked: It was easy to get back to our ball tourney. Also to the mall.
Disliked: The fire alarm went off in the middle of the night. Once it was all clear there was no staff to help make the trip to our room orderly and fast. Also a lot of parties. People were very loud in the halls and in the room next door. The televisions losing si
Shaunna Fri, 13 April 2018
Liked: Great!!!!
Disliked: Nothing! It was the best ever.
Bernadette Fri, 13 April 2018
Liked: Quiet. I also liked that I was able to check out and the next day which allowed me to attend an early warning meeting session. Thank you for breakfast and the reception is well.
Joyce Fri, 13 April 2018
Liked: granddaughter left her I Pad in the room they found it and mailed it. Need pillows and they were quick in bringing them
Disliked: We enjoy the north one more
Verified Hotel Guest Fri, 13 April 2018
Liked: The location.
Disliked: Under construction at the time I booked and I didn't know until we got to the hotel. Room was not the cleanest and found mold in the bathroom.
Verified Hotel Guest Fri, 13 April 2018
Liked: The location is great in downtown
Disliked: The room we stayed in was old and dated. You could tell it was beat up. There was construction inside the hotel. Hoping they are remodeling. Hotel lobby is confusing to find.