Embassy Suites By Hilton Hotel Indianapolis-Downtown Guest Reviews
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Dennis P, Oak Park, visiting IU Natatorium at IUPUI
Every Embassy Suites employee I encountered was amazing. Needed to switch rooms because of construction noise - no problem, it was handled quickly without an issue. Needed a late check out time for Sunday since my son was racing in the evening and he needed to eat and sleep before finals - once again, no problem. Wished my son good luck. It was all the little things like wishing my kid good luck that made the experience better than I expected it to be. Now I need to let Embassy Suites higher-ups know directly just how great their staff were during our stay.
Liked: The hotel is currently under renovations but the staff do an amazing job keeping the noise and dust from construction to a minimum.
Disliked: I expected the rowdy Big 10 Championship fans to be very loud when they returned but the staff once again did an amazing job in controlling the situation for us swim parents.
Terri, Illinois
Hotel great; room great; breakfast great; happy hour great. It was perfect location and everyone was so helpful!
Liked: Yes!
Thurman Fri, 11 July 2025
Exceptional
Liked: The hotel was very clean. It was walking distance to just about everywhere we wanted to go.. Hot breakfast was excellent. Evening respection was awesome.
Disliked: N/A
Rachel Thu, 10 July 2025
Disappointing
Liked: Breakfast was good
Disliked: The hot tub wasn't working. The water was an inch thick all around the pool. My 3 kids fell and hurt their heads and they were just walking. I almost slipped and fell. Other people and kids slipped and fell as well. Very poor design of the pool.
Susan Wed, 9 July 2025
Good
Anonymous Mon, 7 July 2025
Exceptional
Carlos Sun, 6 July 2025
Excellent hotel
Liked: Location it was near everything
Disliked: That I had to leave
Tametra Wed, 2 July 2025
Exceptional
Gladys Tue, 1 July 2025
Exceptional
Liked: Great location, close to everything we needed. Friendly staff. Very clean
Whittney Sun, 29 June 2025
Superb
Travis Sun, 29 June 2025
Very good
Dan Sun, 29 June 2025
Exceptional
Liked: Everything was very clean The bed was heavenBreakfast was delicious All the staff were very friendly
Disliked: Nothing