Every Embassy Suites employee I encountered was amazing. Needed to switch rooms because of construction noise - no problem, it was handled quickly without an issue. Needed a late check out time for Sunday since my son was racing in the evening and he needed to eat and sleep before finals - once again, no problem. Wished my son good luck. It was all the little things like wishing my kid good luck that made the experience better than I expected it to be. Now I need to let Embassy Suites higher-ups know directly just how great their staff were during our stay.

Liked: The hotel is currently under renovations but the staff do an amazing job keeping the noise and dust from construction to a minimum.
Disliked: I expected the rowdy Big 10 Championship fans to be very loud when they returned but the staff once again did an amazing job in controlling the situation for us swim parents.

Hotel great; room great; breakfast great; happy hour great. It was perfect location and everyone was so helpful!

Liked: Yes!

Liked: The location the breakfast and happy hour
Disliked: disappointed in our stay. Air regulated i get hot very easy. For their prices I should be able to have air. Stated to open windows. So humid glasses fogged up. Asked for fan. Never showed. Key card didn't work. Bedroom tv didn't work. Hallway stunk.

Disliked: Their parking is terrible. I have SUV and could not park past a certain level. No spots available. The hotel needs updating. Paid $--- a night for a room stuck back in a corner and the breakfast was not all that good either. The staff was very nice.

Liked: Breakfast was very good and offered a wide selection of items. The dining area staff was very pleasant and helpful.
Disliked: The sink in the bedroom turned on, but wouldn't turn off. I panicked and spent a good 5 minutes fiddling with it until I got it to turn off, then never touched it again. Also, the room wasn't very well lit; rather it seemed dim and somber.

Disliked: Room was muggy,tv didn't work, shower got cold after being in it for maybe 10 minutes, there were huge rips in our comforter, and when I pulled the drapes back from the window you could see where moisture had ruined some of the wall.

Liked: granddaughter left her I Pad in the room they found it and mailed it. Need pillows and they were quick in bringing them
Disliked: We enjoy the north one more

Liked: The location is great in downtown
Disliked: The room we stayed in was old and dated. You could tell it was beat up. There was construction inside the hotel. Hoping they are remodeling. Hotel lobby is confusing to find.

Liked: I enjoyed happy hour, the room
Disliked: The drilling early morning during the renovation, and the reaction the clerk have given me when I called down.

Liked: The evening staff was very helpful. The bar tender in the restaurant was awesome and accommodating.
Disliked: They were well into a remodel. Our room was not ready when promised. The ceiling was covered in dust in the room which was not good for my son's allergies

Liked: Free happy hours, location
Disliked: they're Doing a lot of construction right now