If you're going to charge someone's credit card, make sure you ask them if it's okay! I'm getting married in a week in a half and find this added expense unappropriated!

Disliked: Booking website said 3pm check-in - it was actually 4, so had to wait. Ordered 2 room suite with 2 double beds - got a king and had to go back downstairs from the 11th floor. Was then informed they didn't have my room available and had to switch me to a non-smoking room. It wasn't until I got home and checked my credit card statement that I found they also charged me 75 dollars without telling me they were going to.

Perfect location and love the...

Liked: The view was great the windows were very dirty.
Disliked: Windows need cleaning.

Excellent location and service but...

Liked: Excellent free breakfast options. Staff friendly.
Disliked: Property is dated. Heating system in room was not very reliable

Exceptional

Liked: The room was very spacious

Exceptional

Liked: 5PM check in was extremely late and an inconvenience.

Liked: This Embassy Suites property was priced right given the competition for other hotels in the immediate central Chicago area. great staff, clean facility, well appointed and four fast elevators.
Disliked: I'm sure if there was a way for any hotels and local residents to reduce the din of downtown Chicago's traffic and emergency vehicles, they'd do it.

Liked: Location, shops and dinning. The lady at the front desk was very helpful. I cut my hand that required a band aide and she went the extra mile to find one for me!

Liked: A bit dated, bathrooms need cleaned better and carpets and colors are dated

Liked: The king bed and suite were enormous.