Good

A lovely place to come...

Liked: Everything was lovely, from the friendliness of the staff to the delicious breakfast buffet! Our favorite part was the kindness and smiles bestowed on us from Mr. Joulin! What a fine representation of exceedingly kind customer service! Helpful with a smile, welcoming as though we were coming into his own personal home!! Rooms were lovely and spacious and clean! Super sweet maid, very sweet and quick to be of service with a smile! :) Thank you for a lovely stay!
Disliked: Honestly, the cost. We booked with a third party and still it was very expensive for us. I understand Boston is simply more expensive than where we come from, but over $330 per night is asking a lot- and that was with the discounted third party site, AND it was cheapest in the area.

Comfortabls

Liked: Room spacious, clean and bed very comfortable. Staff were friendly and the evening meal was well cooked and fresh.
Disliked: The free snacks were poor quality with less than fresh cheese and vegetables on offer

Pleasant

Liked: Staff and dinner offering
Disliked: Ok

Superb

Disliked: TV selection

Exceptional

Exceptional

We enjoyed our stay and...

Liked: Complimentary breakfast with made to order omelets. Complimentary evening reception included a crudité platter, spinach artichoke dip and an array of non-alcoholic beverages. Seating area was wide and comfortable. Love the 24 hour airport shuttle service. We were even able to call for pick up after returning our car rental the day before check out.
Disliked: Most staff were great. 2 evening staff at the front desk were not very welcoming when approached at 2 different times for a simple question. But this will not prevent me from giving a 5 star rating.

Exceptional