Good

Liked: Loved the staff and atmosphere. Very welcoming.
Disliked: The parking deck is horrible for family cars. Way too small. The bathrooms were out dated in the rooms and the pillows were as flat as pancakes. Also I think the breakfast should be self serve like a lot of other Embassy Suites.

Good

Liked: The Room layout, the comfortable bed, the nice pillows ,the good view , the complimentary breakfast cooked by actual chefs, The atrium atmosphere was nice. All the staff that I came into contact were very pleasant.
Disliked: The actual entrance to the hotel the parking and valet Way too congested... People waiting in line in their cars to come off of the street because someone from inside the hotel wants to talk to somebody in a car and you end up sitting there for 5 to 10 minutes while they finished their conversation and then the line starts moving again...very aggravating.

Awesome

Liked: Hospitality of the hotel

Superb

Was ok not sure I...

Liked: Location
Disliked: Bed- not real comfortable. Pillows not great

Passable

Disliked: I was really disappointed at all the pending charges that show up on your account at check out. They put all this holds in order to process the payment. And you do not get it back until 3 - 5 businesss days. Rooms are very old. My bathroom door did not close. I was sharing the room with co-workers and that was awkward. Room smell like smoke even though it said non-smoking.

Fabulous

Liked: They need to renovate their bathroom. It?s old and standard. Not worth the money
Disliked: The bathroom.

Poor

Liked: Hotel was pretty inside
Disliked: We didn?t have AC!

Facilities was not worth the...

Disliked: One side of our king bed was so low that it almost touched the ground. My boyfriends back started hurting the next morning due to the beds terrible condition. There was also a leak and part of the ceiling was falling in the corner of the bedroom. The omelet station was subpar.