Excellent location and stay

Liked: Great location for the event. Felt safe over all. Large room, multiple TVs in room was nice.
Disliked: Had two rooms for the stay and the TVs in one room were abnormally dark and could be hardly watched at times. There was no settings or remote menus to change it. When reported to the front desk, they told me they would notify housekeeping. They did not fix it during our stay though.

ok

Liked: Breakfast was good. Nothing special just moderately good. The room was spacious, comfortable, and the bed was ok. Not as comfortable as expected.
Disliked: We stayed at this hotel for our daughters 13th birthday. So there were 3 in our party. I was charged for 2 shuttle fees that we did not use. As I said there were 3 in our party. I have called and inquired, was told that they would talk to their driver and promptly hung up on. Called the 1888 number filed a complaint and was told the hotel would contact us. That was 2 weeks ago no contact at all. I will NEVER stay at this hotel again. Who does NOT verify the people who are using their shuttle!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Comfort and convenience trumps pocketbook...

Liked: Amazing breakfast! The staff were so kind and courteous. We will be back. Already planning for next year!!
Disliked: Price was a little high. I'll financially recover 😪

Good

Excellent, Awesome employees had a...

Liked: I like the delicious breakfast options THANK YOU. THE FRIENDLY EMPLOYEES
Disliked: I DIDN'T LIKE THAT there were no extra linen in the room to use while watching TV in the living room. have at least a blanket and 1 sheet!I didn't like the choices on the food menu at the bar no regular burgers!!!!!! you know you have children staying there and of course the SPA no good reservations availablities!plus they close so early on the weekends.

Exceptional

Very good

Exceptional

Our stay was good, we...

Liked: The bed was very comfortable. The air conditioning worked well. Breakfast was very good. I was glad that there were NO fragrance's used throughout the hotel.
Disliked: The furniture was very worn. The chairs in the common area are worn out with tears in the cushions. The couch in our room was worn out, hard to get out of. It was made as a sofa bed but the bed was taken out. There were no USB ports anywhere. The hotel needs updated. Also the deadbolt lock on our room door did not work.