Very nice!

It's very nice!

Disliked: Paying $8 to park.

Disappointed to have to pay for Wi-Fi and parking is expensive, but nice location and rooms.

Liked: Great downtown location.
Disliked: Cost for Wi-Fi and Parking.

Liked: Rooms were perfect.
Disliked: Parking was expensive and breakfast was cold.

Very poor

Disliked: There was an underage party in the next room until about 3:30 in morning.

Exceptional

Liked: Room was very comfortable and clean and quiet, hotel location was excellent. Airport shuttle made things super easy. Breakfast was excellent and the staff was always helpful and friendly.

Very good

Liked: Breakfast and happy hour were excellent. Room size was good but the interior needs updates all around. Bathroom was tiny, needs a facelift as does the bedding, paint, curtains, windows. Decor needs updating. Besides that the hotel is amazing, very friendly service, staff. We?ll run hotel. Amazing location. Loves being walkable to downtown with bridge and water access.
Disliked: Update decor and bathroom

Disappointing

Staff were very friendly and...

Liked: Beautiful lobby/atrium
Disliked: living area sofa was worn and toilet in bathroom was child height.

Exceptional

Disappointing

Liked: amenities
Disliked: there was a false fire alarm at 3 in the morning

Passable

Liked: it was very close to the civic center. the shuttle came in handy and the staff were all very nice
Disliked: the A/C in the room was VERY loud and sounded like it was going to explode at any time. they room could use some TLC in general.

Considerate and professional

Liked: Staff were very considerate when I had to make changes to my reservation
Disliked: Long on the phone