Very good

Exceptional

if we were in a...

Liked: the breakfast was excellent
Disliked: we were placed in a handicap room which we didn’t need and didn’t ask for. we tried talking to staff member at the front desk and he said he couldn’t do anything about it and that we would have to search on the website to see if there was another king size room available - absolutely NO customer service. then the sheets on the bed were to small so we’re constantly popping off the corners of the bed. if not for the sheets the pillows and bed were comfortable but the fact that the sheets were always coming off made the sleep really uncomfortable. the elevator noise outside the room made the sleep poor as well. we could hear it all night long. we had stayed i. this same room in march and purposefully stopped at the front desk when we were checking out in march to explain we were coming back in may and not to have that room. and we were placed back in the same room. the agent at the front desk said i had booked the handicap room - which i didn’t cuz we are NOT handicapped. As a result we had a room we were not satisfied with 1) the bed - sheets to small 2) shower not adequate 3) poor lighting 4) elevator noise outside the room keeping us up all night.

Very good

Superb

Exceptional

Liked: I absolutely love this hotel. It's always so beautiful, clean and comfortable. The breakfast is amazing!
Disliked: There's nothing to not like!

Exceptional

very beautiful grounds and a...

Liked: so spacious and love the glass elevators! love the separate bedroom set up and the hot made god you breakfast

Disappointing