Embassy Suites Cleveland-Rockside Guest Reviews
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|1.5 miles from Independence centre|
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Verified Hotel Guest Tue, 22 October 2019
Liked: The staff was good. The room was comfortable. The free breakfast was very good. Parking was ok. Check in/check out was efficient.
Disliked: NOISE NOISE NOISE and NOISE. We were in room 334. Atrium noise. Room noise on either side. Running people on the hallways. Complained to desk, said they were aware. Did not end until about 2 am. Rooms walls seemed paper thin. Very little sleep.
Rebecca Mon, 7 October 2019
Liked: The suite was gigantic - 1st room was living room-large screen TV, couch chair, desk and desk chairs. Next area-microwave, refrigerator, coffee station, large bathroom with tub, then king-size bed-another TV. Made to order omelettes -breakfast buffet.
Disliked: Under construction, so the walk was longer to get in and out - for me being handicapped this was a bit difficult - but was fantastic once I arrived at my room and the breakfast buffet location was further, but again an amazing breakfast once there.
John Sat, 7 September 2019
Liked: I like the Independence location. This hotel can be a great experience however, it was under renovation and not operating at 100%.
Disliked: Was unaware of renovation project, I'm sure thing will be back up to speed when the project is finished. However, I wish that I had prior knowledge of the work being done.
Laureal Mon, 2 September 2019
Liked: The deal I received for the room.
Disliked: The hotel is a construction site
Verified Hotel Guest Tue, 16 July 2019
Liked: The room was perfect for 3 adults since there was a foldout bed. Breakfast was good. Staff was great!
Disliked: There was construction going on so elevator access was tight. Pool was on small side and very crowded. Wish "bar" had been open longer.
Verified Hotel Guest Thu, 27 June 2019
Liked: Room was excellent comfort, clean and spacious. Breakfast is outstanding with good selection and food quality. Made to order breakfast along with selection of continental breakfast. Nice managers social hour with drinks and snacks available each evening.
Disliked: Having to pay for overnight parking.
Sandra Thu, 6 June 2019
Liked: Suite accommodations. Breakfast buffet.
Rameaun Fri, 31 May 2019
Liked: Loved the staff and room at hotel! Staff went out there way to assist me even with the busy weekend it was!
Betty Wed, 29 May 2019
Liked: It was clean spacious and breakfast was awesome. This hotel was better than some of the more expensive ones we have visited.
Disliked: Check-out is too early.
Verified Hotel Guest Tue, 2 April 2019
Liked: The staff were nice and helpful, and the hotel had a very grand albeit dated feel. The suite was extremely large, and the free breakfast was very nice and right on-point.
Disliked: The general location is very good with lots of good dining options, but the actual hotel itself is at the back of an office park. The street leading there was dark and in atrocious shape.