Embassy Suites By Hilton Hotel Cleveland-Rockside

Good

Liked: Breakfast was quite nice
Disliked: Rm 527 shower curtain stained shower dirty Room never cleanedIT working in our room pulling wires-lights pulled down in room and bathroom area never notified by staff that this would be happening traveling with children needed to nap but interrupted Pool area floor dirty ( spilled snacks on Tuesday were still there on Thursday (

Worst hotel stay by far

Liked: location
Disliked: The room was dirty, the bath tub had visible dirty footprints on the bottom, There was a red mystery liquid all over the couch, floor and tile. Sticky substance on the carpet. The hotel reeked of marijuana. Housekeepers were extremely rude and did not clean when we asked multiple days in a row.

Very good

Good

Superb

It was decent.little busy with...

Liked: Nightly snacks and free drinks
Disliked: Cost

Very good

Not fit for any consumer

Liked: The floor was sticky.
Disliked: We are sad to say this, but we are not pleased with our visit. Asked to escalate to General manager and no manager ever spoke to us. Rooms were not hygienic in the least. STAFF reports reason why is animals being allowed we have many pictures of four different rooms being below Hilton standards. Room final 832

Dog friendly, Comfortable stay

Liked: This is a hotel that considers pets guests as well. It is very hard to find hotels that “allow” pets versus welcomes them. The rooms are spacious and comfortable, love the fact that they are able to connect rooms, and there is actually a lot of grass for the dogs to utilize.
Disliked: The only trouble we encountered were unsupervised kids running the hallways. That is not the fault of the hotel, but of their parents.