Embassy Suites Chicago -Downtown Guest Reviews
Write a review
|1.0 miles from Chicago centre|
Write a review
Megan, Chicago, visiting Excalibur Chicago Mon, 12 August 2013
If you're going to charge someone's credit card, make sure you ask them if it's okay! I'm getting married in a week in a half and find this added expense unappropriated!
Disliked: Booking website said 3pm check-in - it was actually 4, so had to wait. Ordered 2 room suite with 2 double beds - got a king and had to go back downstairs from the 11th floor. Was then informed they didn't have my room available and had to switch me to a non-smoking room. It wasn't until I got home and checked my credit card statement that I found they also charged me 75 dollars without telling me they were going to.
Jaleesa Fri, 15 November 2019
Josh Thu, 14 November 2019
Anonymous Mon, 11 November 2019
Sue Sat, 9 November 2019
Tim Fri, 8 November 2019
Carol Fri, 8 November 2019
Liked: The hotel was nice, clean rooms, comfortable beds, good location. The breakfast was EXCELLENT. Happy hour was a very nice plus, I totally would stay there again.
Jeff Fri, 8 November 2019
Chicago was great and the...
Liked: The room was comfortable. Breakfast was great.
Disliked: No hot tub in the pool area.
Sandra Fri, 8 November 2019
Great choice and location
Liked: Great having a separate bedroom and lounge and was very clean. Great breakfast included, and drinks in the evening. Great location close to many eating places, Magnificent Mile for shopping, and many of Chicago?s attractions.
Disliked: The pilllows are so soft you might as well not have one. No laundry to do own washing. Very noisy during night - even on 9th floor. Asked for Wake Up call as had a flight to catch on day of time change - person forgot time had changed so woken at 5 am rather than 6 am!
Emiko Wed, 6 November 2019
Disliked: Beds outdated
Verified Hotel Guest Tue, 5 November 2019
Liked: Great location! Loved the happy hour and breakfast options. The staff and set up was very efficient so they were able to serve a number of people in a short amount of time. Will definitely go back and stay at this hotel again!