Embassy Suites Chicago -Downtown Guest Reviews
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|1.0 miles from Chicago centre|
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Megan, Chicago, visiting Excalibur Chicago Mon, 12 August 2013
If you're going to charge someone's credit card, make sure you ask them if it's okay! I'm getting married in a week in a half and find this added expense unappropriated!
Disliked: Booking website said 3pm check-in - it was actually 4, so had to wait. Ordered 2 room suite with 2 double beds - got a king and had to go back downstairs from the 11th floor. Was then informed they didn't have my room available and had to switch me to a non-smoking room. It wasn't until I got home and checked my credit card statement that I found they also charged me 75 dollars without telling me they were going to.
Alonzo Mon, 23 March 2020
Lisa Fri, 20 March 2020
The staff was very welcoming....
Liked: Great Location!!
Anonymous Sun, 15 March 2020
Extremely clean and comfortable
Liked: The room was extremely clean and comfortable and the continental breakfast was great.
There were extra blankets provided.
Disliked: There was some noise from the parking garage outside our window We wished there was a hot tub
Anonymous Sat, 14 March 2020
Tyler Fri, 13 March 2020
Excellent, no complaints.
Liked: The breakfast in the morning was wonderful! The staff was so helpful! Including Richard in valet! He was our favorite! Other than that the stay was wonderful!
Disliked: Getting out of the driveway on the hotel to get to the main road! Very busy!
Chris Wed, 11 March 2020
Anonymous Tue, 10 March 2020
Ulini Sun, 8 March 2020
It was great I would...
Liked: Everything it was clean breakfast was great
Rebecca Sun, 8 March 2020
Ruth Sat, 7 March 2020