Embassy Suites By Hilton Charleston Guest Reviews
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Write a review
Michael S, Mason, visiting GoMart Ballpark Mon, 31 July 2023
Stayed so I could be in walking distance to GoMart Ballpark; friendly and helpful staff; nice room and nice layout of hotel; pet friendly. Highly recommend.
Liked: Location; very nice room; easy check in; pet friendly.
Disliked: Nothing.
Joanne, Glenville, visiting Charleston Municipal Auditorium
We love this hotel for everything - room, food, etc. except housekeeping. They harass you.
Liked: The accommodation and atmosphere as well as the evening reception and breakfast.
Disliked: Yes! The housekeeping staff kept knocking in the morning three hours before checkout. Once, even actually entering. Luckily we were dressed but could have been indisposed. It felt like harassment or that they wanted us out 3 hours early. We were on vacation!
Terry, Lucasville, visiting Charleston Municipal Auditorium
It is a nice hotel, but probably won't stay again. Too pricey. I was really disappointed there was no free wifi, especially at $200 a night! I'm not going to pay for internet when I've already spent that much on the room.
Liked: Room was nice. Service friendly.
Disliked: No wifi.
Shannon, Weston
Everything I wanted and much more; the staff was extremely friendly - the best I have ever seen. The hotel was beautiful, and very clean.
Liked: Wonderful; beautiful; friendly.
Terry Tue, 15 July 2025
Very good
Disliked: Parking was terrible and the parking lot location was very confusing. I followed to my understanding the directions to the parking lot and ended up paying to park in a spot that was marked for Embassy Suites residents to find out that that was the wrong parking lot. Pay the extra for valet parking. That was my only complaint.
Alon Tue, 15 July 2025
Superb
Brewer Mon, 14 July 2025
Very good
Heffler Sun, 13 July 2025
Family friendly, affordable, updated, and...
Liked: Convenient & well kept. The text communication option while staying was convenient. Valet parking was great! Breakfast was good. Family friendly and overall the hotel updates were good.
Disliked: One of our sheets was dirty for the foldout so that was not checked when the room as cleaned. We had to wait over an hour for the replacement. The bottom of the shower needs replaced and a hairball in the bathroom.
Jennifer Fri, 11 July 2025
Superb
Telesz Tue, 8 July 2025
We will stay here every...
Liked: We liked everything about the property! The staff was so friendly, especially the shuttle drivers Jerry and Peter. We loved the shuttle service, awesome breakfast, evening drinks & snacks, in addition to our lovely corner room.
Disliked: NA
Donnabele Mon, 7 July 2025
Great Stay!
Liked: Location and easy check-in. Staff was friendly and accommodating .
Disliked: The lighting in the bathroom was dim and needed bulb replacement.
Mark Mon, 7 July 2025
Very Nice staff! Clean and...
Liked: Very nice, large rooms!
Disliked: Clean!
Alexia Mon, 7 July 2025
Exceptional
Denise Sun, 6 July 2025
Exceptional