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United KingdomEmbassy Suites Charleston Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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Joanne, Glenville, visiting Charleston Municipal Auditorium Thu, 14 June 2018
We love this hotel for everything - room, food, etc. except housekeeping. They harass you.
Liked: The accommodation and atmosphere as well as the evening reception and breakfast.
Disliked: Yes! The housekeeping staff kept knocking in the morning three hours before checkout. Once, even actually entering. Luckily we were dressed but could have been indisposed. It felt like harassment or that they wanted us out 3 hours early. We were on vacation!
Terry, Lucasville, visiting Charleston Municipal Auditorium Wed, 1 July 2015
It is a nice hotel, but probably won't stay again. Too pricey. I was really disappointed there was no free wifi, especially at $200 a night! I'm not going to pay for internet when I've already spent that much on the room.
Liked: Room was nice. Service friendly.
Disliked: No wifi.
Shannon, Weston Mon, 30 July 2012
Everything I wanted and much more; the staff was extremely friendly - the best I have ever seen. The hotel was beautiful, and very clean.
Liked: Wonderful; beautiful; friendly.
Rodney Fri, 15 January 2021
Excellent
Liked: Everything
Disliked: Nothing
Anonymous Thu, 14 January 2021
Superb
Crystal Sun, 3 January 2021
Exceptional
Aimee Mon, 28 December 2020
Very good
Jennifer Sun, 27 December 2020
Exceptional
Liked: Everything was extremely clean. Hot breakfast was really good. Very comfortable for a family of 4.
Disliked: There honestly wasn't anything I didn't like.
Megan Fri, 25 December 2020
Good
Liked: Great location for families. Has a wonderful pool and nice gym. We asked for extra towels and hot chocolate pods. We went down and asked twice. They never brought them even after saying twice that they would. The kids were disappointed as only one kid was able to enjoy the hot chocolate.
Charles Wed, 23 December 2020
we enjoyed every aspect of...
Liked: Very courteous staff when we arrive at the front desk.
Disliked: nothing
Erin Fri, 18 December 2020
Exceptional
Liked: Location and facilities
Disliked: All was wonderful
Matthew Sat, 21 November 2020
Poor
Frans Fri, 20 November 2020
Excellent location, poor parking.
Liked: Right in the hart of downtown, next to shopping mall and restaurants. Apart from that just a regular good old Embassy Suites.
Disliked: The parking situation is weird. There are a handful of free parking spots in front of the hotel entrance but the main parking is off site, paid, feels dark and unsafe at night and has a confusing re-entry path back into the hotel.
