Embassy Suites By Hilton Charleston Guest Reviews
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Michael S, Mason, visiting GoMart Ballpark Mon, 31 July 2023
Stayed so I could be in walking distance to GoMart Ballpark; friendly and helpful staff; nice room and nice layout of hotel; pet friendly. Highly recommend.
Liked: Location; very nice room; easy check in; pet friendly.
Disliked: Nothing.
Joanne, Glenville, visiting Charleston Municipal Auditorium
We love this hotel for everything - room, food, etc. except housekeeping. They harass you.
Liked: The accommodation and atmosphere as well as the evening reception and breakfast.
Disliked: Yes! The housekeeping staff kept knocking in the morning three hours before checkout. Once, even actually entering. Luckily we were dressed but could have been indisposed. It felt like harassment or that they wanted us out 3 hours early. We were on vacation!
Terry, Lucasville, visiting Charleston Municipal Auditorium
It is a nice hotel, but probably won't stay again. Too pricey. I was really disappointed there was no free wifi, especially at $200 a night! I'm not going to pay for internet when I've already spent that much on the room.
Liked: Room was nice. Service friendly.
Disliked: No wifi.
Shannon, Weston
Everything I wanted and much more; the staff was extremely friendly - the best I have ever seen. The hotel was beautiful, and very clean.
Liked: Wonderful; beautiful; friendly.
Joe Sat, 28 June 2025
Superb
Kari Sat, 21 June 2025
Wonderful stay
Liked: Great location, parking was easy on our own, staff exceptional. Really really nice hotel
Disliked: Everything was great!
Linda Tue, 17 June 2025
Exceptional
Liked: Great location
Stephen Tue, 17 June 2025
Exceptional
Paul Mon, 16 June 2025
Exceptional
Liked: Everything was great,we always stay there when we go to Charleston. Hats off to the Embassy Suites the
Disliked: The staff,the room,food,drinks everything is good
Kenneth Mon, 9 June 2025
Never again, certainly isn’t what...
Liked: Having a separate seating area
Disliked: No handicap parking, all 9 spaces taken with mostly cars without placardsWhy wasn’t I told at check-in I had to park blocks away and the GR code doesn’t work?Why wasn’t I told at check-in that rooms are only made up every couple of days?Why wasn’t I told when I was given drink tickets that they are only good from 6 to 8 ?What’s with the cesspool for an unusable swimming pool.
Gregory Mon, 9 June 2025
Very good
Liked: Breakfast is excellent! I enjoyed the complimentary drinks in the evening!
Disliked: Towels need to be softer.
Carly Sun, 8 June 2025
Comfortable, convenient, and staff were...
Liked: Very clean. Great location. Amazing breakfast. Free shuttle.
Disliked: Limited onsite parking
Dawn Sun, 8 June 2025
We will stay again
Liked: Location was great
Disliked: Only issue was we booked a suite for 3. There wasn’t a pillow or blanket provided for the person sleeping on the couch. Other than that everything was good
Donald Sun, 8 June 2025
Exceptional