Embassy Suites By Hilton Wilmington Riverfront

Liked: Everything.
Disliked: Nothing.

Very nice rooms. Helpful and pleasant staff. Rooms were clean and spacious.

Liked: Sevice; free breakfast; free cocktails; 10 minute easy walk to venue.
Disliked: Check out was 11 am.

Beautiful place to visit.

Liked: Location.
Disliked: Renovation in process - room with a view had a tarp.

Perfect

Liked: Breakfast was fantastic. Happy very funFrom front desk to staff to bartenders and wait staff everyone was so friendly. Would defined stay here again

Superb

Liked: The space just wish they could have more furniture in the common area .

Superb

The Embassy Suites is nice,...

Liked: The hotel was great, nice room, just a couple of blocks from our event. It was a very convenient location. The staff was great, especially the female valet who helped us with our luggage.
Disliked: When we checked out and were waiting for a male valet to bring our vehicle around, he said he had lost the keys/the manager had left with our keys, about 10 minutes later, he told us he had located our keys, that they were not missing just misplaced on the stand, he then informed a couple standing beside us that it was THEIR keys that were lost.

Our stay was good will...

Liked: , breakfast, location, rooftop lounge
Disliked: Pay for parking , housekeeping didn’t want to give me towels when I ask for some during my stay.

Exceptional

Liked: Front desk accommodated my early arrival.Best embassy suites I’ve stayed inBeautiful Location

Exceptional

Exceptional

Overall wonderful - we would...

Liked: Breakfast - only a slight issue - I think they need a front of house manager to welcome breakfast guests and also make sure that everything is running smoothly - the customized omlette station was had long lines and when my husband went back for his someone else had taken it - the self service was also overcrowded and items were not being replenished although the food was good and there was nice variety - I had to hunt down a fork and no one seemed in charge of making sure things ran smoothly - tables also needed to be cleared promptly - we arrived at about 930 so to be fair this may have been just the last 30 minute rush - I liked that the dining staff were friendly and asked if we wanted coffee before they cleared up - it was pleasant overallCheck out: I think housekeeping could be a bit gentler - it felt they were rushing and under pressure about reminding us that we had to check out at 11am - we were especially surprised that a member of housekeeping actually opened the door without permission before 11am and also at 11am knocked - a few minutes grace would have been nice - I think that the staff was very nice other than thatI loved the diversity of the staff and guests - and the relaxed and upscale decor.Room - the room was excellent - the river view wonderful - we would definitely stay again - I think that they could have made it better by giving more than complimentary water - it would have been nice to get some complimentary fruit or candy, toiletries and notebook and pen for example for paying over $200 a night that extra touch would have made it exceptionalSummary of positivesLocationParkingDiversity of staff and customersDecorCleanlinessDining area and pleasant dining staffGreat views of the river
Disliked: all good