Embassy Suites By Hilton Wilmington Riverfront

Liked: Everything.
Disliked: Nothing.

Very nice rooms. Helpful and pleasant staff. Rooms were clean and spacious.

Liked: Sevice; free breakfast; free cocktails; 10 minute easy walk to venue.
Disliked: Check out was 11 am.

Beautiful place to visit.

Liked: Location.
Disliked: Renovation in process - room with a view had a tarp.

Exceptional

Overall wonderful - we would...

Liked: Breakfast - only a slight issue - I think they need a front of house manager to welcome breakfast guests and also make sure that everything is running smoothly - the customized omlette station was had long lines and when my husband went back for his someone else had taken it - the self service was also overcrowded and items were not being replenished although the food was good and there was nice variety - I had to hunt down a fork and no one seemed in charge of making sure things ran smoothly - tables also needed to be cleared promptly - we arrived at about 930 so to be fair this may have been just the last 30 minute rush - I liked that the dining staff were friendly and asked if we wanted coffee before they cleared up - it was pleasant overallCheck out: I think housekeeping could be a bit gentler - it felt they were rushing and under pressure about reminding us that we had to check out at 11am - we were especially surprised that a member of housekeeping actually opened the door without permission before 11am and also at 11am knocked - a few minutes grace would have been nice - I think that the staff was very nice other than thatI loved the diversity of the staff and guests - and the relaxed and upscale decor.Room - the room was excellent - the river view wonderful - we would definitely stay again - I think that they could have made it better by giving more than complimentary water - it would have been nice to get some complimentary fruit or candy, toiletries and notebook and pen for example for paying over $200 a night that extra touch would have made it exceptionalSummary of positivesLocationParkingDiversity of staff and customersDecorCleanlinessDining area and pleasant dining staffGreat views of the river
Disliked: all good

Exceptional

Very good

Disliked: Room overlooking air-conditioning units rather than view of the river. As the hotel was not full they should have given us something better.

Nice stay

Liked: The breakfast was nice.
Disliked: The bed was a little too hard, and we continued adjusting the air because it kept defaulting to cold.

Great stay!

Liked: The staff was friendly and the breakfast was wonderful!
Disliked: The sofa and bed could be a little more comfortable. I think it’s time to replace the sofa.

Superb

Very good

Liked: Breakfast
Disliked: Location of the room. View was of the cooling unit.

Very good