Embassy Suites By Hilton West Palm Beach

Complimentary breakfast was awesome.

Liked: Room was very clean and staff were very courteous.

It was nice .

Liked: Clean and I enjoy the breakfast .
Disliked: I to call to see if my room was available they never called me . And we got there late so we couldn't have free cocktails which was very upsetting ..

Awful experience

Liked: The property was dirty and very disrespectful
Disliked: Gross and room had bugs

Great business trip! Staff very...

Liked: Great place and location!! Very clean and staff were amazing.

Pleasant

Great Hotel for a quick...

Liked: Breakfast was nice and the dining area was great to spread out and not be on top of one another.Staff very helpful with dining options when we arrived later at the hotel that evening.

Worst experience

Liked: Soon as the lobby door opens lobby smelled, the room smelled, the bathroom was very small and uncomfortable toilet sink and bath together you could barely close the door. The sofa bed was terrible, SUPER uncomfortable, it felt like we were going to fall through the bed. Breakfast was not good at all. Very unpleasant experience. Not worth the price at all!! Hilton name not Hilton quality

Passable

Exceptional

Liked: Always great.
Disliked: For the 3rd time, in 3 separate trips, I wasn't able to use the digital key prior to arriving to "skip the line" and go straight to the room.

Exceptional

Liked: Love your rooms, balcony, bar and restaurant