Embassy Suites by Hilton Walnut Creek Guest Reviews
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1.4 miles from Walnut Creek centre |
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Nataliya Thu, 2 May 2024
Overall good
Pamela Sat, 27 April 2024
Good
Liked: Staff was great! Breakfast was delicious.
Disliked: Lots of dead plants. Wish we could have fresh air in the room. Atrium was hazy, needs more air moving.
Reed Sat, 27 April 2024
Bad
Liked: Unfortunately the front desk associate was rude and unable to resolve the issue of 4 phones in rooms to work and left me in a panic since I was in need to call the hospital regarding my Father's possible PASSING. It took 2 1/2 hours to have me moved to a room so I could use the in house phone and Reem the front desk associate did not care that I went down and complained. My Son had too psychically drive to the Embassy Suites to contact me that I needed to comfort my Mother since my Father passed at approximately 9:58. No phones at Embassy Suites can call out!!
Disliked: See above notations
Ebert Fri, 26 April 2024
Exceptional
Liked: Location
Disliked: Echo of the lobby
Lisa Thu, 25 April 2024
Superb
Sandra Wed, 24 April 2024
Superb
Liked: complimentary drinks at happy hour
Disliked: parking expensive, breakfast closes way too early - at 9:00!!!!
David Tue, 23 April 2024
Exceptional
Stephanie Mon, 22 April 2024
The location is convenient to...
Liked: Great customer service
Disliked: Breakfast could have had better options
Candice Sun, 21 April 2024
Bad
Cheryl Sat, 20 April 2024
Great place, excellent value.
Liked: Comfortable room, free cocktails at happy hour, free breakfast
Disliked: Parking situation not great. Self-parking has no in and out privileges. We dont like to valet, so has to walk to town or Uber