Embassy Suites By Hilton Syracuse Destiny Usa

Exceptional

Liked: The location was great. Staff was real helpful. Breakfast was one of the best I’ve had at a hotel.

Very good

Disliked: My wife said all was good, except the door to her room was "hard to open".

Wasn’t a good experience…overcharged and...

Liked: Breakfast
Disliked: Room floor was dirty and stickyBeds felt like bricksI was over charged and tried to price match but couldn’tYet I was giving the wrong room that I actually booked and would like a refund

Great Syracuse Hotel

Liked: Great breakfast and staff was accommodating and friendly.
Disliked: First room we got hadn’t been cleaned, but staff relocated us quickly.Had a crib brought to the room that wasn’t functional, but again, the staff responded quickly and brought a new one.

Good

Liked: Location , room style
Disliked: Bath tub was clogged with hairs, cleaning staff should be more careful

Exceptional

Liked: The pool and happy hour
Disliked: Room service wasn't really accommodating. In the bathroom it should go back to dove soap products

Very good

Very good

Not bad

Liked: Convenient locationGreat breakfastGreat bartender
Disliked: The bar closes too earlyThe AC in the room seemed like it doesn’t function properly