Name: Embassy Suites By Hilton Springfield
Address: 8100 Loisdale Road, Springfield, VA
Telephone: (888) 608-6346
Rating: 4.25

Embassy Suites By Hilton Springfield Guest Reviews

Overall Average Score:

Very Good (4.15 out of 5)

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We are teo Traveling Graces

Liked: Clean, Large rooms Love the little kitchen and living room area separate bedroom area and two doors leading to the bathroom. it was absolutely perfect for what we are doing.
Disliked: there wasn’t much I didn’t like. I guess no one to assist with luggage and the guest doors should have a door stop so they can prop the door open to get the luggage cart in

Good

Exceptional

Poor

Liked: The staff was nice and helpful.
Disliked: The hotel was overly crowded and no parking was available in the evening. Breakfast wasn't great.

Exceptional

Blissful! Everything was perfect

Liked: Location, cleanliness and the staff
Disliked: N/A

Good

Stayed here because we'd just...

Liked: i loved this hotel. what a wonderful staff, clean, and comfortable.
Disliked: Nothing to complain about!

Superb

Outstanding customer service

Liked: You truly learn how a hotel operates when something goes wrong. I arrived late and made a mistake during check-in. Without going into details, I want to highlight the professionalism and genuine care shown by both the front desk clerk and the hotel manager. Their understanding and customer-focused approach were exceptional — something quite rare to find these days.I’m not usually generous with my ratings, but this level of service deserves the highest score. Once again, many thanks!