Embassy Suites By Hilton San Antonio Riverwalk-Downtown Guest Reviews
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Write a review
Laura Mon, 3 February 2025
We had a great time...
Liked: The breakfast and happy hour were fantastic. The people in the dining room who worked there were helpful and diligent. The location is great and is well located to the tourist attractions. I was also impressed with the team of valets. They made sure that all your needs were taken care of.
Disliked: I was not impressed with the front desk staff at all. They were not helpful and didn't know simple requests for information. I had difficulty checking in and checking out.
Thilo Sat, 1 February 2025
Good
Kimball Sat, 1 February 2025
Exceptional
Liked: Along Riverwalk and Great downtown location
Disliked: Partially under construction in lobby which wasn’t disclosed during reservation
Carla Wed, 29 January 2025
Poor
Joann Fri, 24 January 2025
Passable
Disliked: Room service
Gwatney Fri, 24 January 2025
Exceptional
Joaquin Tue, 21 January 2025
Exceptional
Lorrie Tue, 21 January 2025
Exceptional
Liked: Wow, where do we start? amazing and helpful staff like OBryan at the reservations desk and the free breakfast was out of this world, made to order omelets, full spread of all types of great options and the nightly cocktail reception with light bites was so unexpected but wonderful. I would definitely stay and recommend this property!
Eusebio Tue, 21 January 2025
Pleasant
Jim Tue, 21 January 2025
The hotel was sadly not...
Liked: The River walk and surrounding area was amazing!!! Loved the history and culture
Disliked: Our sofa bed in the hotel was torn open and springs broken. Staff was unavailable. They never replenished supplies for food items and coffee. We had to go to front desk repeatedly to get supplies for room.