Embassy Suites by Hilton Sacramento Riverfront Promenade Guest Reviews
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|2.1 miles from West Sacramento centre|
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Araceli, Gonzales, visiting Golden 1 Center Tue, 6 June 2017
Great experience; love that most places are walking distance and staff was really nice.
Liked: I loved the customer service and the texting. Texting to enquire about our stay and if anything was needed was really convenient and fast. Rooms were also beautiful and I loved the dual space one room to sleep, one room to relax.
Disliked: The vending machines sucked - two items were stuck and we did not get to eat them because I was not going to spend an extra $3 dollars for chips and cookies.
Jennifer, Atwater, visiting Golden 1 Center Mon, 6 February 2017
The room was lovely and the temperature was perfect. We also used the gym and had a scrumptious breakfast made to order. Our linens were soft and room was spotless.
Liked: The evening drinks were delicious and the staff was very professional. The food was just the right amount prior to the event.
Dozsha Fri, 22 May 2020
Brandon Mon, 18 May 2020
Lori Mon, 18 May 2020
Philip Fri, 15 May 2020
Not worth it. Other places...
Liked: Comfy bed
Disliked: COVID-19 approach is poor
Kevin Mon, 11 May 2020
Liked: The location. Do not book it, on that alone.
Disliked: This place is run down. The bed was very uncomfortable and gave me a backache. The hotel was more $$$ than others in the area, and I expected luxury because of it. They asked me for a credit card for incidentals, and then charged me $35 for a resort fee!
Anonymous Thu, 7 May 2020
Liked: Staffing was the worse. I had been traveling from Washington state and my wife booked one night at this hotel . It was the worse mistake of our life. They have no parking available so you have to park in a public garage and if you happen to have a car that?s taller than 5 ft 9 inches, you can?t get in so we had to park like 15 mi. Away. It was so scary for my kids that they didn?t even want to get out of the car . The parking lot had no lighting. It was so dark that anyone could just come and murder my entire family and no one Would find out till next morning . By the way we got there at 9 pm at nite and ended up leaving the hotel at 10:30 pm the same nite . The guy in the front desk didn?t care about my family only his policy. I don?t recommend anyone with kids to stay here ever.
Disliked: Nothing .
Marc Wed, 6 May 2020
Liked: Jonny needs a raise. Meet all needs..bounce baby.
Lisa Tue, 5 May 2020
Liked: Love the location! The hotel staff was wonderful!
Disliked: Because of the Covid breakfast was in a paper bag. Considering their standard amazing breakfast I believe more effort could have gone into this less than continental breakfast experience.
Brittnee Fri, 1 May 2020
Stay overall was just fine....
Disliked: Didn?t like my room view. It wasn?t of the river like I booked and I also didn?t like that I was put into a double bed when I booked a king.
Burley Sun, 19 April 2020
Liked: Staff & Room