Embassy Suites by Hilton Sacramento Riverfront Promenade Guest Reviews
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2.1 miles from WEST SACRAMENTO centre |
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Pauline, Tracy, visiting The Crest Theatre Wed, 28 September 2022
Lovely clean hotel. Comfy beds; loved the room layout featuring two rooms. Breakfast was very good, and staff was very attentive. Location of hotel is great!
Araceli, Gonzales, visiting Golden 1 Center Tue, 6 June 2017
Great experience; love that most places are walking distance and staff was really nice.
Liked: I loved the customer service and the texting. Texting to enquire about our stay and if anything was needed was really convenient and fast. Rooms were also beautiful and I loved the dual space one room to sleep, one room to relax.
Disliked: The vending machines sucked - two items were stuck and we did not get to eat them because I was not going to spend an extra $3 dollars for chips and cookies.
Jennifer, Atwater, visiting Golden 1 Center Mon, 6 February 2017
The room was lovely and the temperature was perfect. We also used the gym and had a scrumptious breakfast made to order. Our linens were soft and room was spotless.
Liked: The evening drinks were delicious and the staff was very professional. The food was just the right amount prior to the event.
Disliked: Nothing.
Deanna Tue, 30 May 2023
would recommend to family and...
Liked: Beautifully appointed
Disliked: Loved the suite…however, the shower curtain in the bathroom had a stinky towel smell and needed a wash in hot water. Otherwise, everything else was wonderful including the complimentary breakfast.
Cherie Sat, 27 May 2023
Superb
Stockly Thu, 25 May 2023
Exceptional
Liked: The property was very clean and in an excellent location. The breakfast was outstanding. Booking reversed my first and last name at Embassy Suites so the check in was delayed until they found the error.
Anonymous Thu, 25 May 2023
fun easy low stress
Liked: the suite with 4 kids
Disliked: No self park
Carrie Mon, 22 May 2023
Disappointing
Liked: The omelettes were cold but the coffee was hot.
Disliked: The room was very small. I’d booked catering services and the food was delicious. But there weren’t enough plates, utensils or glasses. I use a cane and I stood in line to check in for 20 minutes. There was only young man at the desk. Then after checking out my valet parking guy didn’t bring my car for 15 minutes. This Embassy Suites was a bad experience. I always stay at an Embassy Suites in my travels so I was surprised at this. The hotel is extremely understaffed.
Errol Mon, 22 May 2023
Superb
John Mon, 22 May 2023
clean and friendly
Liked: very clean and well maintained
Disliked: NA
Emily Thu, 18 May 2023
Exceptional
Disliked: there was only one person at check in and they were a little bit rude
Karen Wed, 17 May 2023
Loved the hotel, the made...
Liked: Love the breakfast fresh omelette made to order
Disliked: Didn’t like having to pay for valet parking
Christine Mon, 15 May 2023
expensive but very nice
Liked: glad breakfast is back, one of the reasons i stay at embassy suites. hotel is nice but outside street was very loud.
Disliked: floor in our room was sticky… it obviously hadnt been wet cleaned.