Embassy Suites By Hilton Hotel Richmond-Commerce Center Guest Reviews
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Jami Thu, 1 May 2025
It was a very disappointing...
Liked: The breakfast took forever to get the eggs made. The other food was cold. There was no where to sit and only one set of elevators worked so it took forever to get to your room.
Disliked: Our room the air conditioner didn't work so, it was hot. Most of the staff didn't speak english. Only one set of elevators worked so it took forever to get back to your room or downstairs.
Rossie Wed, 30 April 2025
Will definitely come back!
Liked: Excellent breakfast, dinner was delicious, drinks and friendly customer service.
Disliked: They forgot to refill the soap in my bathroom to shower. Glad I had my own.
Mary Sun, 27 April 2025
Not worth the nightly rate...
Liked: Breakfast was great!
Disliked: Very outdated. Pool and outside amenities are very ran down. Pool was dirty and outside sitting was old picnic tables with trash and cigarette butts all around them. Bathrooms in rooms are very tiny for a two room suite.
Lakeisha Sat, 26 April 2025
Exceptional
Magdalena Fri, 25 April 2025
I wouldn’t recommend it
Liked: The amount of room.
Disliked: The room didn’t have hand soap and enough towels at arrival. The hotel is old. The bed wasn’t very comfortable. The room was rather warm. The bathroom door lock was broken and a few lights in the bedroom were not working.
Shane Fri, 25 April 2025
OK… hotel needs serious updating
Disliked: Parking add on… water leak had hallway floor sopping wet… slow elevator
Samdra Fri, 25 April 2025
Pleasant
Ronicia Mon, 21 April 2025
I love this hotel it...
Liked: Everything
Disliked: The elevators ate slow
Cheryl Mon, 21 April 2025
Superb
Liked: The breakfast
Disliked: leak in the bathtub and one of the rooms were not available upon check in.
Desi Mon, 21 April 2025
Have always had good experiences...
Liked: Location, access
Disliked: Little dated!