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Embassy Suites by Hilton Richmond eee
Embassy Suites by Hilton Richmond, 2925 Emerywood Parkway, Henrico, VA | Area: Richmond West End
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4.5
HOTEL RATING: 
WONDERFUL
4.5 out of 5 (387 Ratings)
4.6 miles from Henrico centre
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Hotel Description
With freebies that include Wi-Fi a happy hour parking and a shuttle the non-smoking Embassy Suites Hotel Richmond?Commerce Center provides Our guests with a wealth of ways to save. This all-suite eight-story hotel has 224 rooms all of them comfortable suites. These feature free Wi-Fi two TVs mini-fridges sofa beds microwaves and coffeemakers. And should you want to venture out of your room the Embassy Suites has an indoor pool hot tub fitness center business center a lounge and a restaurant specializing in American cuisine. Gear up for the day with a free hot breakfast cooked just for you. In the evening wind down with complimentary drinks at the Manager's Reception. There's also an on-site convenience store laundry and express check-in/check-out. Parking is free and there's a free shuttle that travels within an eight-mile radius of the property. Located in the West End the Embassy Suites Richmond is two miles from the University of Richmond and five miles from the Virginia Museum of Fine Arts. Richmond International Raceway is nine miles away. The hotel is 18 miles from Richmond International Airport.

Check-in time: 15:00   Check-out time: 12:00
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Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Business Center
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Sauna
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Shuttle service (free)
` Shared lounge/TV area
` Mini-market on site
` Daily maid service
` On-site parking
` WiFi everywhere
` Daily Housekeeping
` WiFi available in all areas
` Children television networks
` Hot tub/jacuzzi

Embassy Suites by Hilton Richmond Guest Reviews

OVERALL AVERAGE SCORE: 
WONDERFUL (4.5 out of 5)

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4.8

Exceptional - 4.8 out of 5

Whitley Fri, 29 November 2019

Exceptional

4.8

Exceptional - 4.8 out of 5

Dafferlin Wed, 27 November 2019

Excellent Staff

Liked: I have stayed here 4 or 5 times in the past and the staff is always friendly, responsive and professional. The suites are true suites with two separate rooms, a bedroom and a living room area divided by a door. Both rooms have their own TV and plenty of space. Breakfast with made to order omelettes and evening reception make it special.
Disliked: The people in the suite above me were incredibly noisy for about an hour but eventually settled down.

5

Exceptional - 5 out of 5

Tlc Mon, 25 November 2019

Exceptional

4

Good - 4 out of 5

Anonymous Tue, 19 November 2019

Good

Liked: It was beautiful.
Disliked: There were problems with the heat and ac. They were addressed in a timely manner; however I did experience discomfort the the first 2-3 days.

5

Exceptional - 5 out of 5

Mike Tue, 19 November 2019

Exceptional

4

Good - 4 out of 5

Walter Mon, 18 November 2019

Good

Liked: Everything else was good
Disliked: The room was to hot..because the Air conditioning was turned off the technician cane ice to turn it on

5

Exceptional - 5 out of 5

Adam Sun, 10 November 2019

Exceptional

4.5

Wonderful - 4.5 out of 5

Michael Fri, 8 November 2019

It was a much needed...

2.5

Fair - 2.5 out of 5

Casey Fri, 8 November 2019

Embassy title, Super 8 experience

Liked: Breakfast was wonderful.
Disliked: I pulled the sheets back to get in bed and there was what appeared to be make-up all on the sheets in addition to pubic hair. I called the front desk and someone came to my room and handed me sheets and walked away. What? I had to change my own sheets at an Embassy. There was children also sprinting around outside for hours. In the morning we found out that a child climbed the interior balconies from the 7th floor to the 2nd floor. I felt like I was staying at a Super 8. It was embarrassing to me because I also bought a room for my parents who were traveling with us. The night before I had explained all the perks of staying at an Embassy to my parents. Well, I spoke too soon. Upon checking out I asked to speak with a manager and explained my experience and the manager was "you had to change your own sheets?" I told her yes. She was like what can I do for you? What did she want me to say? Make it right. You are the manager. You are responsible for your guest's experience at your establishment. You have been appointed manager for a reason, do not ask me what you can do for me, just make it right.

2.5

Fair - 2.5 out of 5

James Tue, 5 November 2019

Liked: Nothing
Disliked: Throughout the night constant running up and down the hall. Noisy rooms. Staff was unable to solve the situation.

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Embassy Suites by Hilton Richmond 2925 Emerywood Parkway, Henrico, VA