Embassy Suites by Hilton Portland-Downtown Guest Reviews
Write a review
|0.2 miles from Portland centre|
Write a review
Albert Thu, 18 July 2019
Meh...it was fine and our...
Liked: The size of the room and the fact that a full breakfast was included. The omelette bar was great and the woman cooking the omellette?s was so great! She kept the line moving, was friendly and made delicious eggs.
Disliked: So much seemed to be affected by a lack of staff to handle maintenance issues. One elevator was unusable through our whole stay, most of the arcade games were broken and the arcade seemed dirty. Our bathtub seemed old and moldy and had some damage. The hotel itself is dated and we understand what comes with that but there are pieces that need attention. Finally, the valet was exhorbitantly priced.
Jonathan Wed, 17 July 2019
Liked: Food is good
Disliked: Portland has a lot of homeless people downtown
Sean Tue, 16 July 2019
Liked: As expected for an Embassy Suites hotel, consistent, decent product that is above average but not top tier. Generous rooms. Kitchenette is always a priority for me.
Disliked: Hotel is great overall. Comfortable sleep, although air con loud and lacked volume to reach room in summer. Breakfast was great but, everywhere I stepped (off carpet) was sticky. Shared theme amongst other guests with many comments. Either cleaning floors is lacking OR they need to change their floor cleaning blend to remove the residual. Avoid east side of hotel at night with high vagrant population.
Jeanne Mon, 15 July 2019
Very comfortable and friendly cool...
Liked: Fantastic breakfast we were quite amazed at the selection!
Disliked: It was perfect!
Lea Sun, 14 July 2019
Welcoming, family friendly hotel that...
Liked: We loved the historic beauty of the hotel and that
It has been extremely well maintained.
Somehow your staff knew we were on a special
Vacation and we upgraded to a wonderful suite on the
8th floor, facing the mountain.
The staff are genuinely friendly, caring and helpful.
The extravagant, complimentary breakfast was fantastic!
Disliked: Parking was too expensive and across the street. Shower design only works for the very tall. It would be great to have a roof garden, or outside lounging Place.
Niraj Sun, 14 July 2019
Weekend Fri, 12 July 2019
Beautiful room! Friendly staff!
Liked: The room was spacious and well decorated. ALL staff members were kind and helpful, including any staff we encountered in the hallways. The breakfast was delicious and the happy hour was a nice bonus. The location was perfect for walking the city. Close to the weekend market and many great restaurants. Perfect for our weekend getaway!
Mary Fri, 12 July 2019
Patricia Wed, 10 July 2019
Liked: The breakfast
Disliked: Pictures on the website are deceiving. King studio suite does NOT have a sofa.
Douglas Tue, 9 July 2019
Liked: Very clean
Disliked: The iron and coffee maker are what you would find at a 1 star motel