Embassy Suites by Hilton Portland Washington Square Guest Reviews
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|2.8 miles from Tigard centre|
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Samone Mon, 13 September 2021
Liked: Breakfast was great, staff was AWESOME
Disliked: There was some mold in our bathroom grout
Scott Sun, 12 September 2021
great stay, as usual
Liked: location, breakfast, pool for kids, separate bedroom
Disliked: food quality could be better
Allison Sun, 12 September 2021
Disliked: Powdered eggs were not great. Service excellent!
James Fri, 10 September 2021
many virus prevention precautions used...
Liked: The room we were assigned at check in appeared to be clean. Then as we used it, we found some things we could not accept. A supervisor was sent to see what we were referring to. Later, we were offered a second room, and we moved. Once moved, it was to our standards and all was well. We do understand the issues of short staffing, and housekeeping appears to be in that category. The stay continuing in the second room made the issues of the first one fade away. We have chosen this hotel several times for several reasons, one being that family we are visiting live nearby. The advantage of the two rooms is also one of our factors in choosing this hotel. The breakfast is still a very good one, with hot cooked to order choices as well as a served buffet selection. Their happy hour offerings, though more limited in view of preventing spread of virus, is still an event worth attending. We saw people, mostly kids, using the pool, but we did not. The onsite restaurant is also a good choice every time we choose it. Despite the experience of the first room, we will stay here again when we are back in the area.
Disliked: First room appeared at first glance to be clean, but as we began to use it, we found glaring neglect in several areas. Second room was up to our standard of cleanliness and made our evaluations reflect the second room, not the first.
Jennifer Thu, 2 September 2021
Great location and amenities, but...
Liked: Breakfast and fitness center were great
Disliked: Mattress on one queen bed was damaged/defective. Pullout sofa bed was horrible and shouldn't be listed as a sleeping option. No ventilation in the room, smelled musty. A/C was inadequate to cool room to a comfortable temperature.
Karen Mon, 30 August 2021
We stay here every time...
Liked: Lovely place
Nancy Mon, 30 August 2021
Stacey Sat, 21 August 2021
Comfortable Stay and Friendly Staff
Liked: Loved the drink tickets to happy hour each evening of our stay, a very nice touch. Breakfast was also well done.
Disliked: It?s part of covid unfortunately, but we couldn?t use the pool the day we arrived. Quite a bummer as we had traveled many hours to get there. Wish that the pool was bigger and accommodated more people. The hot tub was nice.
Brad Wed, 18 August 2021
Very nice,comfortable stay
Greg Sun, 15 August 2021
Liked: Excellent staff
Disliked: Great friendly staff, very clean, excellent location