Name: Embassy Suites By Hilton Hotel Phoenix-Scottsdale
Address: 4415 E. Paradise Village Pkwy South, Phoenix, AZ
Telephone: (888) 420-1657
Rating: 4.25

Embassy Suites By Hilton Hotel Phoenix-Scottsdale Guest Reviews

Overall Average Score:

Excellent (4.35 out of 5)

Write a review

Good

Liked: Great service and breakfast was good.
Disliked: Rooms could have been cleaned better.

Exceptional

Liked: room was clean and air worked great. Good breakfast as always.

Exceptional

Liked: Bartenders and servers were awesome
Disliked: Didn't have any problems

Hot, uncomfortable, pricey, not worth...

Liked: I liked the music they played at the pool
Disliked: The rules at the pool like no toys, no food, no coolers or drinks, very unfamily friendly. When your drinks are $12 a drink and $18 a burger, it’s hard to enjoy for a family of 5 for 4 days with how expensive it is.

Spacious, clean room and in...

Liked: Good location
Disliked: Pool is much smaller than the picture and the deck surface needed to be cleaned daily but wasn’t. Front entrance needed a good power washing and the rug vacuumed as did the rear patio. Bar stuff was not very welcoming.

Exceptional

I stay once a year...

Liked: My favorite place to stay in phoenix
Disliked: Nothing

Overall I was disappointed and...

Liked: The breakfast was good and their morning cooks and staff were awesome!
Disliked: I’ve stayed at this hotel many times in the past, but this experience was lackluster. The check-in staff was friendly and accommodating, which I appreciated. However, the rest of the stay didn’t meet expectations.During evening reception, a staff member was checking on each table. He said you guys seem good, assuming we didn’t need anything. I let him know I wanted to order food, and he said he’d return after turning on the misting system—which only ran briefly—but he never came back to my table. He brought another table their drinks. I assumed he’d return to my table after. I eventually had to go inside to place and follow up on my order, even though table service had been offered.