Embassy Suites Philadelphia -Airport Guest Reviews
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|11.7 miles from Philadelphia centre|
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Kenneth Tue, 8 October 2019
It was a great stay...
Liked: room, breakfast, free drinks
John Tue, 8 October 2019
Anonymous Tue, 8 October 2019
Ian Mon, 7 October 2019
Liked: Friendly informative staff , nice breakfast, free shuttle bus to the airport is a plus,
Disliked: Although you can?t moan with a free shuttle the driver was extremely grumpy,
El Mon, 7 October 2019
Liked: Room was quiet even with some type of Ball going on in the hotel
Disliked: Elevator moves really slow
Tracey Mon, 7 October 2019
Liked: The proactive response of the night supervisor she was wonderful. ( forgot her name she was African American and very slim)
Disliked: I checked into at 9pm. After working a long day. While attempting to take a shower i notice my bathroom had a very powerful smell of urine. House keeping(night supervisor) came in and did a thorough cleaning and replaced the shower curtains. She was wonderful and very apologetic. I never had a situation such as this.
Danielle Mon, 7 October 2019
Randi Sun, 6 October 2019
Embassy Suites by the Philly...
Liked: Spacious rooms. Very nice evening reception and breakfast. Front desk staff was friendly. May sound strange but I loved the Philly inspired artwork in the room.
Disliked: Parking at check in is an issue. When we arrived there were no cars at the entrance. Made sure that I did not block shuttle. The moment I arrived, they told me to move. Ok, where should I go? Security kept telling me to go park. You had to go through a gated entrance, which side? Several hotels no sign? I don?t know my room number or anything. Found a 10 minute spot thanks to shuttle driver. Checked in, now I am trying to unload before moving to parking lot (I am traveling with an infant, no small feat) asked front desk said I could absolutely park out front and unload. Still in my spot haven?t moved from a 10 minute space and the security officer is telling me to move again. There are no bellhops or baggage carts. I am not in anyone?s way, Make a drop off lane or a spot for check in but don?t treat your guests like they are an inconvenience. By the way, all weekend noticed others parking out front and unloading? Also pool had no towels... reported no response. Had to use room towels.
Ralisha Sun, 6 October 2019
Alison Sat, 5 October 2019
Liked: Complimentary breakfast and reception drinks are always great
Disliked: At check in had to pay just as much as I did for the room to park the car for a week. I think at $181.00 rate should of been park and fly, but charged me an extra $171.00 to park for a week. $352.00 for 1 night stay and a week to park is extremely wrong when their flat rate for park and fly is $254.00! Just wrong and very disappointed with that!