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Embassy Suites By Hilton Hotel Nashville - South/Cool Springs eeef - (855) 271-6236
Embassy Suites By Hilton Hotel Nashville - South/Cool Springs, 820 Crescent Centre Drive, Franklin, TN -(855) 271-6236
Area: Cool Springs
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BOOK ONLINE OR CALL - (855) 271-6236
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (1032 Ratings)
3.5 miles from Franklin centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
This hotel is 20 minutes south of Nashville in historic Franklin TN. It offers a free shuttle to locations within a 5 mi radius of hotel. The Embassy Suites by Hilton Nashville South/Cool Springs features an indoor swimming pool sauna and whirlpool. There is a fitness center and a business center for guests to use. Helpful amenities include laundry dry cleaning and an on-site ATM. All guest suites have a dining area and a seating area with a sofa bed. The rooms come furnished with a microwave and refrigerator. WiFi is available for a surcharge. A full made-to-order breakfast is served every morning at the Cool Springs Embassy Suites. An on-site restaurant the Athletic Bar & Grill is open for lunch and dinner. Room service is available. CoolSprings Gallaria is under 2 miles' drive from the Nashville South/ Cool Springs Embassy Suites. The Nashville International Airport is just over 20 mi away.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
Other Amenities
` Pets Allowed
` Restaurant
` Swimming Pool
` Laundry
` Meeting/Banquet Facilities
` Parking
` Safety Deposit Box
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Vending machine (snacks)
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Sun terrace
` Indoor pool (all year)
` Special diet menus (on request)
` Wheelchair accessible
` Private parking
` indoor pool
` car hire
` Accessible parking
` Designated Smoking Area
` Facilities for Disabled Guests
` Family Rooms
` Heated pool
` Non-smoking Rooms
` Vending Machine (Drinks)
` Daily Housekeeping
` Happy Hour
` Business centre
` Fitness centre
` Lift
` Paid WiFi
` Kid meals
` Wine/champagne
` Fruits
` Fitness
` Sun loungers or beach chairs
` Key card access
` Smoke alarms
` CCTV in common areas
` Fire extinguishers
` Use of cleaning chemicals that are effective against Coronavirus
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Contactless check-in/check-out
` Cashless payment available
` Mobile app for room service
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Guest accommodation sealed after cleaning
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Property is cleaned by professional cleaning companies
` All plates, cutlery, glasses and other tableware have been sanitized
` Physical distancing rules followed
` Guests have the option to cancel any cleaning services for their accommodation during their stay
` Delivered food is securely covered
` Access to health care professionals
` Thermometers for guests provided by property
` Face masks for guests available
` Invoice provided
` Minimarket on site
` Parking on site

Embassy Suites By Hilton Hotel Nashville - South/Cool Springs Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

Write a review

4

Very Good - 4.0 out of 5

Jennifer Fri, 15 March 2024

Very good

4.5

Wonderful - 4.5 out of 5

Stephanie Sun, 10 March 2024

Superb

4

Very Good - 4.0 out of 5

Catherine Sat, 9 March 2024

Very good

Liked: Breakfast was good
Disliked: Room was not clean. Mold or water damage was around and outlet by window. Lots of noise at night and morning from what manager said was the water boiler. I did report this to the front desk and even showed them pictures.

3.5

Good - 3.5 out of 5

Treao Thu, 22 February 2024

The was a cool getaway

Liked: The check-in was quick, easy, and friendly staff. The room size and rate. The common area, restaurant, food and drinks. Family/kid friendly
Disliked: This stay was for my 14 year old birthday getaway with friends and family. We asked to have connected/joining rooms. We were not granted that. We received side by side rooms instead. This made if difficult for the guys. Being that they didn't have the adjoining and utilizing both rooms, they just wanted to be in one room to hang out together. I feel like I paid for an extra room for nothing. Having to come in and out of the room to visit each other numerous times, could have been disturbing to other guest. Thank God, they are well behaved young men.

5

Exceptional - 5.0 out of 5

Stephen Sun, 18 February 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

James Sat, 3 February 2024

Loved the complimentary breakfast and...

Liked: Clean and wonderful staff
Disliked: Bed pillows not very comfortable

2

Disappointing - 2.0 out of 5

Kathleen Wed, 31 January 2024

Disappointing

Liked: The guy that makes the omelets, excellent friendly efficient
Disliked: Charging for parking is Gouging!! Could be cleaner, elevators look like they have not cleaned enough, No Hilton honors swag bag. I was told because I did not have a premium room. I paid 266.00 dollars for the room. That is premium. I complained the last 2 time about the same things . Nothing has changed. We will be looking for a new place to stay next time

5

Exceptional - 5.0 out of 5

Kenneth Mon, 29 January 2024

Quick Trip Great Stay!

Liked: Permitted to check in early. Staff was quick and no issues. Room was bigger than expected. Able to cut off main area from bedroom for more privacy. Breakfast was great! Made to Order and buffet options as well as hot station offerings (coffee, oatmeal, bread (toast, bagels,etc).
Disliked: N/A

1

Poor - 1.0 out of 5

Melissa Sun, 21 January 2024

I use to stay in Seattle all the time and I was very disappointed.

Liked: The beds were okay
Disliked: The hotel had issues with leaks, heating issues bath tub would hold water the shower was freezing or scolding hot water. Had to use a towel to hold the faucet and the heat would work in the room. Pipes broke I boiler broke. We had to move three times for a two day stay. They had hazards heaters and cords all around. We could not use the elevator went to the stairs almost trip over the power cord and you had to cross over a heater to exit.

1

Poor - 1.0 out of 5

Melissa Sun, 21 January 2024

I use to stay in...

Liked: The beds were okay
Disliked: The hotel had issues with leaks, heating issues bath tub would hold water the shower was freezing or scolding hot water. Had to use a towel to hold the faucet and the heat would work in the room. Pipes broke I boiler broke. We had to move three times for a two day stay. They had hazards heaters and cords all around. We could not use the elevator went to the stairs almost trip over the power cord and you had to cross over a heater to exit.

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Embassy Suites By Hilton Hotel Nashville - South/Cool Springs 820 Crescent Centre Drive, Franklin, TN