Embassy Suites By Hilton Hotel Nashville - South/Cool Springs Guest Reviews
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3.5 miles from Franklin centre |
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Jennifer Fri, 15 March 2024
Very good
Stephanie Sun, 10 March 2024
Superb
Catherine Sat, 9 March 2024
Very good
Liked: Breakfast was good
Disliked: Room was not clean. Mold or water damage was around and outlet by window. Lots of noise at night and morning from what manager said was the water boiler. I did report this to the front desk and even showed them pictures.
Treao Thu, 22 February 2024
The was a cool getaway
Liked: The check-in was quick, easy, and friendly staff. The room size and rate. The common area, restaurant, food and drinks. Family/kid friendly
Disliked: This stay was for my 14 year old birthday getaway with friends and family. We asked to have connected/joining rooms. We were not granted that. We received side by side rooms instead. This made if difficult for the guys. Being that they didn't have the adjoining and utilizing both rooms, they just wanted to be in one room to hang out together. I feel like I paid for an extra room for nothing. Having to come in and out of the room to visit each other numerous times, could have been disturbing to other guest. Thank God, they are well behaved young men.
Stephen Sun, 18 February 2024
Exceptional
James Sat, 3 February 2024
Loved the complimentary breakfast and...
Liked: Clean and wonderful staff
Disliked: Bed pillows not very comfortable
Kathleen Wed, 31 January 2024
Disappointing
Liked: The guy that makes the omelets, excellent friendly efficient
Disliked: Charging for parking is Gouging!! Could be cleaner, elevators look like they have not cleaned enough, No Hilton honors swag bag. I was told because I did not have a premium room. I paid 266.00 dollars for the room. That is premium. I complained the last 2 time about the same things . Nothing has changed. We will be looking for a new place to stay next time
Kenneth Mon, 29 January 2024
Quick Trip Great Stay!
Liked: Permitted to check in early. Staff was quick and no issues. Room was bigger than expected. Able to cut off main area from bedroom for more privacy. Breakfast was great! Made to Order and buffet options as well as hot station offerings (coffee, oatmeal, bread (toast, bagels,etc).
Disliked: N/A
Melissa Sun, 21 January 2024
I use to stay in Seattle all the time and I was very disappointed.
Liked: The beds were okay
Disliked: The hotel had issues with leaks, heating issues bath tub would hold water the shower was freezing or scolding hot water. Had to use a towel to hold the faucet and the heat would work in the room. Pipes broke I boiler broke. We had to move three times for a two day stay. They had hazards heaters and cords all around. We could not use the elevator went to the stairs almost trip over the power cord and you had to cross over a heater to exit.
Melissa Sun, 21 January 2024
I use to stay in...
Liked: The beds were okay
Disliked: The hotel had issues with leaks, heating issues bath tub would hold water the shower was freezing or scolding hot water. Had to use a towel to hold the faucet and the heat would work in the room. Pipes broke I boiler broke. We had to move three times for a two day stay. They had hazards heaters and cords all around. We could not use the elevator went to the stairs almost trip over the power cord and you had to cross over a heater to exit.