Embassy Suites by Hilton Nashville South Cool Springs Guest Reviews
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|4.8 miles from FRANKLIN centre|
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Rohlich Fri, 26 May 2023
Not up to quality of...
Liked: staffgreat breakfast and happy hour
Disliked: I have stayed at many Embassy suites and this one needs a renovation. lobby not filled w plants like others. many Embassy Suites have beautiful atrium. Room had scratched up desk, rust on bathtub floor. Rugs in hall had wave in them. Disappointed bc this was girls trip and I chose the hotel.
Anthony Thu, 25 May 2023
staff was great
Delaunta Thu, 25 May 2023
Liked: The breakfast was ok. Didn't like you had to stand in long line for bacon.
Disliked: The rooms are old need to be remodeled. Tub was stained. Carpet had a smell to it.
Anonymous Wed, 24 May 2023
Brianna Mon, 22 May 2023
Atonya Mon, 22 May 2023
The breakfast was great. The...
Liked: Breakfast was great the location was great
Disliked: The bath tub was rusty. The shower head needed cleaning and the mattress cover needed cleaning it was a stain left on the mattress cover.
Dannelle Sun, 21 May 2023
Dave Fri, 19 May 2023
Excellent Hotel will definitely stay...
Liked: The room was clean and the breakfast was delicious.
Kristen Thu, 18 May 2023
Hotel has wonderful hospitality but...
Liked: The location was super convenient. The breakfast was wonderful especially the made to order omelette.
Disliked: The rooms are not cleaned properly. The first and second room they assigned me were both not cleaned. Refrigerator and microwave filthy. Rust and mold all over the tub and shower. The last guests dirty wash rags hanging over the shower. Second room was more of the same. By the time we got to room 3 we just accepted it was what it was and made the best of it.
Debbie Tue, 16 May 2023
Liked: I loved everything, the staff, great breakfast and evening food and drinks. Excellent