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Embassy Suites by Hilton Nashville South Cool Springs eeef - (855) 271-6236
Embassy Suites by Hilton Nashville South Cool Springs, 820 Crescent Centre Drive, Franklin, TN -(855) 271-6236
Area: Cool Springs
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BOOK ONLINE OR CALL - (855) 271-6236
4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (642 Ratings)
4.8 miles from FRANKLIN centre
BOOK ONLINE OR CALL - (855) 271-6236
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Hotel Description
This hotel is 20 minutes south of Nashville in historic Franklin TN. It offers a free shuttle to locations within a 5 mi radius of hotel. The Embassy Suites by Hilton Nashville South/Cool Springs features an indoor swimming pool sauna and whirlpool. There is a fitness center and a business center for guests to use. Helpful amenities include laundry dry cleaning and an on-site ATM. All guest suites have a dining area and a seating area with a sofa bed. The rooms come furnished with a microwave and refrigerator. WiFi is available for a surcharge. A full made-to-order breakfast is served every morning at the Cool Springs Embassy Suites. An on-site restaurant the Athletic Bar & Grill is open for lunch and dinner. Room service is available. CoolSprings Gallaria is under 2 miles' drive from the Nashville South/ Cool Springs Embassy Suites. The Nashville International Airport is just over 20 mi away.

Check-in time: 16:00   Check-out time: 11:00
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1 room
7
2 guests
Amenities View More
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
j
Free Parking
A
Business Center
Other Amenities
` Free Breakfast
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` kitchenware
` 24-hour security
` Designated Smoking Area
` Doorman
` Family Rooms
` Game Room
` Restaurant(s)
` Daily Housekeeping
` English
` Arabic
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Shops on site
` Electric vehicle charging station
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Professional cleaning services
` Cleaning products available
` Internet access (charges may apply)
` Pets allowed (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)

Embassy Suites by Hilton Nashville South Cool Springs Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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2.5

Fair - 2.5 out of 5

Rohlich Fri, 26 May 2023

Not up to quality of...

Liked: staffgreat breakfast and happy hour
Disliked: I have stayed at many Embassy suites and this one needs a renovation. lobby not filled w plants like others. many Embassy Suites have beautiful atrium. Room had scratched up desk, rust on bathtub floor. Rugs in hall had wave in them. Disappointed bc this was girls trip and I chose the hotel.

4.5

Wonderful - 4.5 out of 5

Anthony Thu, 25 May 2023

staff was great

Liked: location
Disliked: nothing

0.5

Poor - 0.5 out of 5

Delaunta Thu, 25 May 2023

Bad

Liked: The breakfast was ok. Didn't like you had to stand in long line for bacon.
Disliked: The rooms are old need to be remodeled. Tub was stained. Carpet had a smell to it.

5

Exceptional - 5 out of 5

Anonymous Wed, 24 May 2023

Exceptional

5

Exceptional - 5 out of 5

Brianna Mon, 22 May 2023

Exceptional

1

Poor - 1 out of 5

Atonya Mon, 22 May 2023

The breakfast was great. The...

Liked: Breakfast was great the location was great
Disliked: The bath tub was rusty. The shower head needed cleaning and the mattress cover needed cleaning it was a stain left on the mattress cover.

5

Exceptional - 5 out of 5

Dannelle Sun, 21 May 2023

Exceptional

5

Exceptional - 5 out of 5

Dave Fri, 19 May 2023

Excellent Hotel will definitely stay...

Liked: The room was clean and the breakfast was delicious.
Disliked: Nothing

1

Poor - 1 out of 5

Kristen Thu, 18 May 2023

Hotel has wonderful hospitality but...

Liked: The location was super convenient. The breakfast was wonderful especially the made to order omelette.
Disliked: The rooms are not cleaned properly. The first and second room they assigned me were both not cleaned. Refrigerator and microwave filthy. Rust and mold all over the tub and shower. The last guests dirty wash rags hanging over the shower. Second room was more of the same. By the time we got to room 3 we just accepted it was what it was and made the best of it.

5

Exceptional - 5 out of 5

Debbie Tue, 16 May 2023

Exceptional

Liked: I loved everything, the staff, great breakfast and evening food and drinks. Excellent

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Embassy Suites by Hilton Nashville South Cool Springs 820 Crescent Centre Drive, Franklin, TN