Embassy Suites by Hilton Napa Valley Guest Reviews
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|1.1 miles from Napa centre|
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AKS, Concord, visiting Uptown Theatre Napa Sun, 28 February 2016
Our room was OK but needs updating. Grounds were nice. Not honoring our paid for room with King bed is a huge negative. We will be back as we paid for another night at a later date. Hope they honor our paid for room with a King bed.
Liked: Grill 29 bar service (Thanks Carol!) was awesome.
Disliked: Hotel refused to give us our confirmed and paid for room with King bed. Made my 6' 4" tall husband and I sleep in a room with 2 double beds. BAD!
Myesha Wed, 25 January 2023
The best never came on.
Liked: they have a complimentary happy hour.
Disliked: the HVAC system is controlled centrally, so they control when you can turn it on. the room was 61 degrees when we arrived and the heat was off. when I called the front desk they said the best was off and they would send a space heater. the space heater never came. I called back and they said they decided to turn the heat on. the heat never came on.
Lily Mon, 23 January 2023
Aidan Sat, 21 January 2023
Cynthia Fri, 20 January 2023
would definitely come back and...
Liked: staff attentiveness, food quality, room quality
Disliked: bathroom plugs were broken and they weren?t fixed despite reporting, maid forgot to fully stock bathroom, room given near highway/noise despite not fully booked
Jessica Mon, 9 January 2023
Great location, everything you need...
Liked: great location, not too far from the wineries. room was clean and comfy, the breakfast was awesome!
Disliked: can?t think of any negatives
Mariam Sat, 7 January 2023
Kely Fri, 6 January 2023
Stacey Thu, 5 January 2023
Liked: We were all able to check into our rooms early so we could enjoy the wineries.
Disliked: The temperature in the room was very cold when we got there so we turned up the heat. Then the room got too hot and the heat would not turn off.
Anonymous Thu, 5 January 2023
Jeff Wed, 4 January 2023