Embassy Suites by Hilton Myrtle Beach Oceanfront Resort Guest Reviews
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8.3 miles from Myrtle Beach centre |
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Cyrus, Jacksonville Fri, 21 December 2018
We book with Embassy because we like Embassy, however I can only give 3 out of 5 stars this time.
Liked: Overall nice room; breakfast was good.
Disliked: What made this stay a disappointment was the fact that we had no heat in our room for two days; we drove three hours to get there and checked in around 4:30pm, rested for a while and left an hour after checking in to see a show. When we returned to our room the room was cold, but it was late and we were tired, so we turned the heat up higher and went to bed; however, when we got up, late the next day, my wife was complaining that the room was cold, that's when I turned the heat up to 80 degrees but the room never got warmer than 69 degrees, that's when I realized the heat wasn't really working.... To make a long story short, we complained about the heat twice, twice the maintenance guy came and opened the wall panel where the heater is at and said the motor was sticking, shortly thereafter the heater stopped working again; after complaining a third time that there's no heat in the room the person at the front desk said there's really nothing else she could do. So the expectation was that since it was our last night we would just have to stay in a cold room even though the hotel was nearly empty, it eventually took the night manager to show up and move us to a different room.
Cindy Sat, 20 April 2024
Very good
Scott Thu, 18 April 2024
Exceptional
Lopez Mon, 15 April 2024
Disappointing
Liked: The pool area, beach and breakfast
Disliked: The room was horrible. AC wasn't working, the sliding door wasn't working right. Floor and tables were dirty.
Koltsova Sat, 13 April 2024
Exceptional
Brittany Thu, 11 April 2024
Great amenities. This resort has...
Liked: Breakfast could of ben better. The location was great.
Disliked: Bathrooms were not clean, sheets on bed were not clean
Piper Thu, 11 April 2024
Exceptional
Kimberly Tue, 9 April 2024
Exceptional
Ternetra Mon, 8 April 2024
Passable
Nicole Mon, 8 April 2024
Great time!
Liked: Beautiful location! Pool very nice. Cocktail hour and free breakfast was a nice perk.
Disliked: We loved the pool and location was very close to Barefoot landing. The shuttle service to the restaurants was very nice.
Gloria Mon, 8 April 2024
Overall the say was great...
Liked: The breakfast was good. Great food selection. Loved the complimentary drinks every day! Staff was nice and friendly. A lot to do for the kids. Great price on food and drinks.
Disliked: Elevator broke so the time to wait to go to and from the room was sometimes lengthy.