Not luxury not hilton standards

Liked: the location, the 2 free drinks happy hour, the one front desk staff (not sure of his name) who understood our frustration and changed our room, free breakfast, very comfy bed
Disliked: the queen suite room did not look like the photos provided. old and tatty furniture very dark only get 2 bedside lamps to light up the whole bedroom and whole living space!!!!there was a single chair not a sofa. considering the price and the brand this room should have been luxury.got upgraded to a king when i asked to switch to another room as there wasnt a queen available. the king room was dirty as there was a leftover dirty flannel from a previous guest hanging on the bathroom door, the sofa is stained, and the plug to the bath doesnt fit properly so you cant use the whirlpool bath as it just leaks out as you fill it... one of the reasons why we booked this property. Spoke to front desk and they were super dismissive and said we already had a different room for free which they didnt have to do for us.Would not stay at this property again.

pleasant

Liked: Breakfast in the morning was good and bathrooms were large
Disliked: No view at the hotel, sofa beds were not nice, units need an update, elevators were slow

Very good

Liked: Location ,amenities
Disliked: Aging

Very good

Very good

Good

Good

Liked: It has a great location
Disliked: The bath tub wasn?t very clean. When we arrived the gentlemen at the desk was extremely stressed and made us feel quite anxious.

Very good

always enjoy staying here but...

Liked: Location and Breakfast excellent
Disliked: shower too small