Embassy Suites By Hilton Knoxville Downtown Guest Reviews
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0.3 miles from Knoxville centre |
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Christopher, Chattanooga, visiting Tennessee Theatre Mon, 14 February 2022
Front desk worker said that parking garage around the corner was free. Be careful. It was not free. My vehicle was booted and cost me $75.
Liked: Very clean room; great omelette for breakfast.
Disliked: No onsite parking; valet only.
Saylor Mon, 22 July 2024
Very good
Heather Fri, 19 July 2024
Embassy Suites hotel provides a...
Liked: Beautiful hotel, great location, yummy breakfast!
Disliked: N/A
Lindsay Fri, 19 July 2024
Exceptional
Perez Fri, 19 July 2024
Exceptional
Jerry Wed, 17 July 2024
Real good
Liked: Good
Disliked: No parking for our car. Complimentary drinks were lacking. Only could select from a few drinks.
Castro Tue, 16 July 2024
Exceptional
Jacob Mon, 15 July 2024
Exceptional
Chris Sun, 14 July 2024
Exceptional
Liked: Loved it super big room,clean and quite. Staff was very friendly.
Disliked: Didn't like that it had some dog hair on the couch.
Paul Fri, 12 July 2024
Very nice stay in a...
Liked: Great location. We enjoyed the charcuterie and wine in the evenings, and breakfast omelets made to order great also. The view from the roof top pool area is fabulous.
Disliked: Bed was not as comfortable as we expected.Staff at the front desk were friendly except one in particular was rude to the other staff working alongside them. I’m sure it was noticed by others.
Kara Mon, 1 July 2024
We think this hotel is...
Liked: It looked very nice and clean. The front desk staff were very nice and helpful. It was in a good location. They offered a free happy hour and included breakfast which was nice.
Disliked: The hotel pool was crazy. We thought we would have a relaxing weekend for our anniversary but that was not the case. There were 20+ kids in the pool, which was very small and also only 3ft deep. Mostly just for lounging. These kids were screaming, splashing, playing chicken, throwing/tackling each other, and doing flips into the pool. It was giving me so much anxiety that someone was gonna get hurt. We spoke to a few kids and they lived in the area they weren’t even staying at the hotel. There was no one to set rules or enforce anything. Anyone could just do whatever they wanted. We paid a lot of money to stay here and couldn’t even enjoy the rooftop which was the whole reason we booked the place. Not to mention the rooftop bar cut on the lights and turned off all the music an hour before it said they closed. We had just ordered a drink and got kicked out 20 minutes later. Bartenders were also not very friendly and would barely acknowledge us. We had one girl serve us during the day that was very kind but in the evening no one seemed to care.