Great view and location within...

If you book here.... make...

Disliked: We were on the 12th floor and being a retired military member, the sound from the weight room above almost put me into shock... the sound was so loud from people dropping their weights. No notification of this at check-in. It literally sounded like something hit the top of the hotel... ridiculous.

Passable

Liked: Nice lobby, spacious rooms.
Disliked: The rooftop bar was completely overrun with college kids, and the pool is basically a small water feature. Breakfast was really basic. To be fair we were there on Labor Day weekend, but it was still pretty below par. The room only had one tiny window in the corner with no view. Really not what you?d expect for the price.

Exceptional

Fabulous

Liked: Location to Square and UTK campus.
Disliked: Would love cleaning every day.

Exceptional

Very good

Exceptional

Cannot wait to stay again

Liked: Like: Text the guest services any questions before, during or after my stay. Wonderful feat!The room was so comfortable, bed was perfect, plenty of room for my family of 5. The breakfast wasn?t amazing, but better than most free breakfast. I wish I would?ve tried a cook to order omelet, I?m sure that was great. And last, but not least The staff was beyond friendly! Pam was quick to respond to the texts, easy to check in and very helpful. The breakfast crew was Phenomenal. Every time we turned around there were there to assist or help me with food. I was there with a 3 and 1 year old so the help and the friendly smiles made my day. Valet guys were great! We don?t valet so it was all new to us and a bit frustrating. The departure day valet brought our car. I cleaned out some leftover trash and the young man came and took it for me and threw it away. Dislike: the pack n play would not lock in the bottom middle. Also, valet area was packed with people and cars that it was hard to find a spot to unload and hand off the key to valet. I would love to come back without kids and enjoy the rooftop lounge that I never even got to see. Thank you for a great 13 hour stay, we wish it would?ve been longer.
Disliked: See above