Embassy Suites by Hilton Kansas City Plaza Guest Reviews
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MR, Pacific
I was disappointed in this hotel - not good value for the money. The room was depressing; the bathroom was tiny; the staff was not helpful - I asked about spare bedding and they were unsure where it was located. The internet is an additional cost. The parking lot is confusing, and no one explains how to use the card. The whole experience was not good.
Liked: Elevator is fast.
Disliked: Older furnishings; staff not helpful.
Becky, Manhattan
We loved the 2 hours of free drinks and the nice hot breakfast. Rooms are very spacious and comfortable.
Liked: Spacious room and friendly staff.
Disliked: Pricy.
Molly C, Hannibal, MO
Liked: It was perfect for our stay. A central location within walking distance to The Middle of the Map Fest. Plenty of room (3 big beds) for my family to sleep comfortably. Great breakfast in the morning with lots of variety!
Disliked: A little pricey.
Nhatrang Mon, 9 June 2025
Cost exceeded room value
Liked: The location
Disliked: The room was dirty, dated and I didn't receive housekeeping when requested. Had to switch rooms and I was not happy paying for parking in addition to the high room price.
Charlinda Mon, 9 June 2025
I enjoyed myself, I'll book...
Liked: Lot's of choices, tasted good.
Trista Sun, 8 June 2025
Amazing place to stay with...
Liked: They were very professional and absolutely amazing!
Catrina Fri, 6 June 2025
Exceptional
Anonymous Thu, 5 June 2025
Good
Liked: Clean
Disliked: Need more workers to help serve at breakfast time. The two that were there were great, but they could have use some help.
Anonymous Tue, 3 June 2025
A wonderful stay at your...
Liked: The location was excellent, we were 10 minutes from Sea Life Aquarium and Legoland. The hotel was clean, the staff was friendly and we had everything we needed.
Disliked: The restrooms were closed in the swimming pool, that was an inconvenience.
Mc Tue, 3 June 2025
Very good
Liked: Breakfast and room were good.
Scott Mon, 2 June 2025
The staff was pleasant, but...
Liked: Check in Staff was pleasant. His name is Aron. The staff for the happy hour was accommodating.
Disliked: The room and bathroom needed to be updated. Most items were on the in-room menu were not available. No one picked up when directed to the restaurant. We had to order outside of the hotel for dinner.
Anonymous Mon, 2 June 2025
Good
Latosha Sat, 31 May 2025
Good
Liked: Breakfast was ok - lines were too long. Rooms were clean
Disliked: Too many younger people loitering outside hotel in large groups. Rooms were outdated and not worth the price.