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Embassy Suites by Hilton Kansas City Plaza eeef - (855) 270-4339
Embassy Suites by Hilton Kansas City Plaza, 220 West 43rd Street, Kansas City, MO -(855) 270-4339
Area: Country Club Plaza MO
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BOOK ONLINE OR CALL - (855) 270-4339
3.25
HOTEL RATING: 
PLEASANT
3.25 out of 5 (769 Ratings)
4.3 miles from Kansas City centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
Within walking distance from Country Club Plaza premier shopping and historic Union Station spacious guestrooms featuring separate sleeping and living areas along with modern facilities await guests at this all-suite hotel. Popular points of interest including the Kansas City Zoo and the Bartle Hall Convention Center can be found only steps from the Embassy Suites by Hilton Kansas City Plaza front doors. Guests can also explore the Plaza Shopping District and Westport Entertainment Center located nearby. With a free daily cooked-to-order breakfast a fully equipped fitness center and in-room microwaves and refrigerators every stay at the Embassy Suites by Hilton Kansas City Plaza is sure to be enjoyable. The hotel also features a free evening manager's reception along with high-speed internet access.

Check-in time: 16:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
y
Free Internet
j
Free Parking
A
Business Center
Other Amenities
` Free Breakfast
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` 24-hour security
` Concierge services
` Designated Smoking Area
` Doorman
` Family Rooms
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa/sauna
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Cleaning products available
` Internet access (charges may apply)
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)
` Wi-Fi available in public areas (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)

Embassy Suites by Hilton Kansas City Plaza Guest Reviews

Overall Average Score: 
Pleasant (3.25 out of 5)

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2

Disappointing - 2 out of 5

MR, Pacific Mon, 15 October 2012

I was disappointed in this hotel - not good value for the money. The room was depressing; the bathroom was tiny; the staff was not helpful - I asked about spare bedding and they were unsure where it was located. The internet is an additional cost. The parking lot is confusing, and no one explains how to use the card. The whole experience was not good.

Liked: Elevator is fast.
Disliked: Older furnishings; staff not helpful.

4

Very Good - 4 out of 5

Becky, Manhattan Sat, 25 August 2012

We loved the 2 hours of free drinks and the nice hot breakfast. Rooms are very spacious and comfortable.

Liked: Spacious room and friendly staff.
Disliked: Pricy.

5

Exceptional - 5 out of 5

Molly C, Hannibal, MO Mon, 9 April 2012

Liked: It was perfect for our stay. A central location within walking distance to The Middle of the Map Fest. Plenty of room (3 big beds) for my family to sleep comfortably. Great breakfast in the morning with lots of variety!
Disliked: A little pricey.

2.5

Fair - 2.5 out of 5

Kenia Thu, 21 September 2023

Passable

Liked: The staff. is very friendly specially the room attendant that is from heart of the house
Disliked: The rooms need a renovations

4

Very Good - 4 out of 5

Matt Thu, 21 September 2023

Very good

1.5

Poor - 1.5 out of 5

Tyler Tue, 19 September 2023

I personally wouldn’t stay here...

Liked: The location was good, the idea was great
Disliked: Our room was disgusting, rust on the floor boards, rust in the bathroom, the beds in the room were clean but the whole reason we went with embassy is for the third bed option- the pullout and when I got up in the morning my boys were sleeping on the accept chairs because there was a nasty stain on the mattress. We were to be compensated with Hilton rewards but it never came through Breakfast was decent, the pool looked nice but we didn’t have a chance to go in

2.5

Fair - 2.5 out of 5

John Thu, 7 September 2023

NOT LIKE OTHER es STAYS...

Liked: closet door handle missing. room musty................changed rooms.

2.5

Fair - 2.5 out of 5

Leesha Thu, 7 September 2023

Passable

3.5

Good - 3.5 out of 5

Jaime Wed, 6 September 2023

Good

Liked: The room was clean and staff was all friendly
Disliked: The freezer in the mini fridge was frozen over solid and couldn't used. The bath tub drained extremely slow and the shower water was super hot and no matter how much you turned the hot down it wouldn't change the temp. The lined for breakfast were very long and slow and after waiting several minutes then had to wait again because there were no plates and half the food serving area was empty.

0.5

Poor - 0.5 out of 5

Devon Tue, 5 September 2023

Uncomfortable, dirty and embarrassing

Liked: Trash dirty unfriendly staff photo different from advertised over booked no breakfast to feed everyone Short staff the elevator were over crowded parking was over packed no spaces still had pay for parking did not meet expectations or live up to what is expected from Hilton embassy suites. On oxygen and auto immune disorder sanitation and cleanliness matter in this time of life Covid kills. Not smoke free every one room smelled like smoke one of rooms smelled like hard chemicals a total disaster for the guest and Family that disability’s and and was a let down compared to embassy suites San Antonio airport??? So sad
Disliked: Customer service and cleaning or breakfast and rooms bad

5

Exceptional - 5 out of 5

Dyllin Tue, 5 September 2023

Exceptional

2.5

Fair - 2.5 out of 5

Cara Tue, 5 September 2023

Underwhelming, but staff was helpful

Liked: Breakfast was very good, but I could just tell staff is taking shortcuts. Margarine packets looked like they had been put back if not used by other guests, etc. Desk staff was so welcoming and helpful, but it was so obvious they are taking shortcuts and need more help. Lobby is beautiful, but the whole place overall need updating.
Disliked: Smelled musty, stained carpets, refrigerator in disrepair, few ice machines, parking garage looked almost dangerous. Refrigerator in room was over iced and leaking water, so we called and got a replacement, but it froze everything, one phone didn't work, parking garage with electrical hanging

2

Disappointing - 2 out of 5

Susan Mon, 4 September 2023

Not worth the high price...

Liked: The location was pretty good, there was plenty of rooms, the staff members were very friendly and knowledgeable
Disliked: The fact I didn't know about the parking and that it wasn't included was a little silly, the cost was high. The room probably needed a little work, the ceiling looked like it had tried to be repaired but didn't get finished, the room wasnt the cleanest but not the worst i have ever seen. The coffee maker in our room didn't work and the fridge had froze over.

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Embassy Suites by Hilton Kansas City Plaza 220 West 43rd Street, Kansas City, MO