Name: Embassy Suites by Hilton Kansas City Plaza
Address: 220 West 43rd Street, Kansas City, MO
Telephone: (888) 420-1644

I was disappointed in this hotel - not good value for the money. The room was depressing; the bathroom was tiny; the staff was not helpful - I asked about spare bedding and they were unsure where it was located. The internet is an additional cost. The parking lot is confusing, and no one explains how to use the card. The whole experience was not good.

Liked: Elevator is fast.
Disliked: Older furnishings; staff not helpful.

We loved the 2 hours of free drinks and the nice hot breakfast. Rooms are very spacious and comfortable.

Liked: Spacious room and friendly staff.
Disliked: Pricy.

Liked: It was perfect for our stay. A central location within walking distance to The Middle of the Map Fest. Plenty of room (3 big beds) for my family to sleep comfortably. Great breakfast in the morning with lots of variety!
Disliked: A little pricey.

The most frustrating part was...

Liked: Rooms spacious.
Disliked: The TV didn’t work. The carpet was dirty. The room felt moist and spelled like water.

Superb

Exceptional

Good

Passable

Liked: Needed to be cleaned . It’s an older hotel .
Disliked: Cleanness

Very good

Exceptional

Poor

Liked: Verrrrry dark and dirty and needs full remodel and a real restaurant

Passable

Liked: Parking was close, which was nice. The hotel was conveniently located to where we needed to go during our stay.
Disliked: I missed the additional cost of parking per night, prior to booking. The condition of the room was ok, but the overall hotel just seemed ran down. We were also not aware of having to request for new towels or a room tidy up at check in, this was not explained upon check in.

FILTHY & WASTE OF $$

Liked: this hotel was NOT worth the price & was overall very disappointing! for starters, they charge you $25 to park in a OPEN PARKING LOT (very easy for anyone not staying at the hotel to walk right onto the property and do whatever with they vehicle). LOOK AT THE IMAGE OF THE HIT TUB I UPLOADED!!!!! absolutely disgusting! we had cancelled reservations at a nicer hotel downtown so our kiddo could swim - hotel website claims the pool is open until midnight, however we walked down there at 9pm and they closed it. after passing the window and seeing the FILTH of that hot tub - thank god we didn’t go in there!! you walk in the hotel and it wreaks of cigs and mildew. this hotel was disgusting and a waste of money, i wouldn’t recommend anyone stays here!