Embassy Suites By Hilton Hotel Indianapolis-Downtown Guest Reviews
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Dennis P, Oak Park, visiting IU Natatorium at IUPUI Mon, 4 December 2017
Every Embassy Suites employee I encountered was amazing. Needed to switch rooms because of construction noise - no problem, it was handled quickly without an issue. Needed a late check out time for Sunday since my son was racing in the evening and he needed to eat and sleep before finals - once again, no problem. Wished my son good luck. It was all the little things like wishing my kid good luck that made the experience better than I expected it to be. Now I need to let Embassy Suites higher-ups know directly just how great their staff were during our stay.
Liked: The hotel is currently under renovations but the staff do an amazing job keeping the noise and dust from construction to a minimum.
Disliked: I expected the rowdy Big 10 Championship fans to be very loud when they returned but the staff once again did an amazing job in controlling the situation for us swim parents.
Terri, Illinois Mon, 27 August 2012
Hotel great; room great; breakfast great; happy hour great. It was perfect location and everyone was so helpful!
Liked: Yes!
Nathan Sat, 3 May 2025
Na
Liked: Na
Disliked: Na
Nathan Fri, 2 May 2025
Exceptional
Camille Mon, 28 April 2025
I will always be a...
Liked: The easy access to the restaurants and happy hour and breakfast is always good.
Disliked: The parking,parking, parking be prepared to pay almost $50 more or find parking on the streets
M. Sun, 27 April 2025
Needs improvement
Liked: The access to the local mall (although there wasn't much there) and the other downtown establishments.
Disliked: The room was still under construction, and the central heating and air unit was noisy.
Rita Wed, 23 April 2025
Superb
Danielle Tue, 15 April 2025
Next time I will think...
Liked: Breakfast and Happy Hour
Disliked: The fact that there was only one working elevator. My room had alot of things broken and dirty linen with hair all over the floor and I took pictures. I had to inform staff and then move my things to a different room with 3 small children. We stayed two nights and I wasn't pleased at all.
Katelyn Fri, 11 April 2025
Passable
Kasie Tue, 8 April 2025
Exceptional
Andrew Sun, 6 April 2025
Great location, need several more...
Liked: Space
Disliked: Bed was uncomfortable
Moore Sat, 5 April 2025
Good
Liked: Staff was not very helpful. It was like pulling teeth to get information from them. We had to figure out a lot of things like check in and parking on our own. They were also rude when we asked questions or made requests.